Drive Lane Attendant (Entry Level) - Watertown, NY

Job Responsibilities

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions and directs them to the appropriate person or location.
• Controls service traffic flow and parking.
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Applies tire covers, seat covers & floor mats.
• Tops off windshield washer fluids, tests batteries, tire tread, and tire pressure on each vehicle.
• Runs each vehicle through the electric alignment check system.
• Ensures that customers' cars are kept clean. Notifies supervisor immediately of anything that has changed the appearance or condition of the vehicle.
• Moves vehicles from the service lane, the service parking lot, and technician bays.
• Maintains the parking lot in a neat and organized manner.
• Ensures that vehicles are parked in assigned areas, locked, and all keys are marked and put away correctly.
• Verifies vehicle information matches their file, retrieves mileage and state inspection information, and checks the vehicle for damage.
• Notifies supervisor of any issues with the vehicle.
• Begins test drives to verify customer concerns are corrected.
• Affixes protective covers to vehicles.
• Brings completed vehicles back to the drive lane, performs assigned quality checks, and removes protective covers.
• May assist with safety inspections, oil changes, lubrication work, basic maintenance and minor repairs.
• Maintains a clean and professional appearance.
• Performs other duties as assigned.

Requirements

• Valid driver's license and good driving record, required.
• Must be punctual and adhere to attendance policies.
• Must be friendly and courteous.
• Must be able to maintain work schedule.
• Maintain a clean and professional appearance.
• Excellent Customer Service Skills.
• Ability to drive manual and automatic transmission vehicles.
• Ability to lift 50 pounds, be able to push heavy objects.
• Must be at least 21 years of age to meet insurance requirements.
• Must be able to work in all weather conditions.

Benefits and Growth Opportunities

• Discounts on service, parts, and vehicles!
• Scheduled raises based on additional completed training.
• Paid Training and Certifications.
• Sick Leave accrued every week!
• Excellus medical insurance, Guardian dental insurance, and Davis vision insurance.
• Reimbursement for qualifying out-of-pocket costs.
• Supplemental insurance through Aflac including: Life, Short-Term Disability, Accident and Critical Illness.
• Traditional and Roth 401(k) plans with an employer match.
• Paid holidays.
• Employee Assistance Program, available to our employees and their immediate family members free of charge!
• Advancement opportunities within a large organization.
• We are an Equal Opportunity Employer.

Physical Requirements

• The ability to lift and carry up to 50 pounds.
• The ability to occasionally perform repetitive motion tasks such as typing on a computer, writing on documents, using common hand tools.
• The ability to regularly traverse areas throughout the dealership.
• The ability to stoop, kneel, or crouch.
• The ability to stand for long periods of time.