DR Delivery Manager
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include "About the role" maybe summarizing the role description. The "Who We Are" could be considered "About the role"? But it's about company. However we can still include a section "About the role" containing the description of the role (the paragraphs after "The Role Your Role...").
We need to preserve all substantive info. So we need to extract role description, responsibilities, requirements, qualifications, skills, benefits, pay, schedule.
Let's identify sections.
From posting:
- "Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities."
That's company overview; could be placed under "About the role"? Might be better as "About the role" includes both company and role? But we can also include a separate "About Kyndryl"? Not in allowed headings. Probably we should put that content under "About the role" as it's about the role context.
Then "The Role Your Role Join our team as a Delivery Manager..." That's role description.
Then "Your Future at Kyndryl Kyndryl has a global footprint..." That's also role future.
Then "Key Responsibilities" list.
Then "Kyndryl currently does not require employees to be fully vaccinated..." That's maybe not needed; it's about vaccination policy; could be considered part of "Requirements"? Not really. Might be considered boilerplate? It's not EEO but still policy. Might be considered not substantive for role? It's about vaccination requirement; could be considered a requirement? But it's not a skill. Probably we can drop as it's not core.
Then "Who You Are Required Experience & Skills" list.
Then "Preferred Qualifications" list.
Then compensation details: "The compensation range for the position in the U.S. is - $156,360 to $296,880 based on a full-time schedule..." plus location-specific ranges. Also mention discretionary annual bonus, benefits package.
Then "Applications will be accepted on a rolling basis." That's application instruction; we must remove.
Then EEO boilerplate etc; remove.
Then "Being You Diversity..." that's EEO/diversity; remove.
Then "What You Can Expect With state-of-the-art resources..." that's benefits/perks; could be part of Benefits.
Then "Get Referred!" application instruction; remove.
Thus we need to craft sections:
- About the role: include company overview and role description (maybe combine). Must not repeat job title.
- Responsibilities: list from "Key Responsibilities". Use - .
- Requirements: from "Who You Are Required Experience & Skills". That's required experience & skills.
- Qualifications: from "Preferred Qualifications". Could be separate section "Qualifications". Or we could treat "Preferred Qualifications" as Qualifications.
- Skills: maybe we could split required skills vs preferred? But we have both required and preferred. Could combine required experience & skills as Requirements, and preferred qualifications as Qualifications. Skills maybe not needed separate; but we could still include Skills if we have explicit skills list. The required list includes many skills; we could put them under Requirements. The instruction says use sections as appropriate; we can have Requirements and Qualifications.
- Benefits: from "You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off." Also from "What You Can Expect..." includes state-of-the-art resources, Fortune 100 clients, learning programs, volunteering platform, etc. Those are benefits/perks. So we can include Benefits section with those items.
- Pay: compensation range details.
- Schedule: mention full-time schedule; also note part-time adjusted. Could include schedule info: "based on a full-time schedule. For part time roles, the compensation will be adjusted appropriately." So we can include Schedule section with that.
We must not include sections with filler like "commensurate with experience". We have actual numbers.
Now produce HTML fragment.
We need to wrap each section in
heading then content.
For lists, use - .
For prose, use
.
We must not include or .
Let's craft.
About the role: combine company overview and role description.
Paragraphs:
- "At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities."
- Role description: "Join our team as a Delivery Manager and embark on an exciting professional journey that goes beyond just delivering services. In this role, you will be accountable for the overall leadership, governance, and delivery of Data Protection, Disaster Recovery (DR), Backup & Recovery, and Cybersecurity Services for a major enterprise environment. As a crucial member of our organization, you will forge powerful and enduring business-to-business relationships with our customers, acting as a trusted advisor to senior executives and guiding cross-functional teams to ensure mission-critical systems remain resilient, secure, and continuously available. In this role, you won't simply be a passive participant; you'll be at the forefront, leading the enterprise Disaster Recovery and resiliency program. You will oversee operational readiness, recovery testing, and remediation plans, and serve as the primary leadership authority during major incidents, critical recovery events, and high-pressure situations. By partnering closely with architecture, engineering, cybersecurity, and operations teams, you will champion automation, modernize existing capabilities, and steer transformation initiatives that enhance our customer's cyber resilience posture. Moreover, your impact extends beyond day-to-day operational execution. As a Delivery Manager, you will be entrusted with customer governance and the financial stewardship of multi-million-dollar contractual commitments. You will establish and direct executive governance forums, manage budgets and resource forecasts, protect recurring revenue streams, and ensure contractual commitments, service levels, and regulatory requirements are consistently met or exceeded. At Kyndryl, we foster an environment of innovation, collaboration, and growth. As a Delivery Manager, you will lead and mentor a dynamic, geographically distributed team of technical specialists across infrastructure, storage, backup, and cyber recovery disciplines. You will have access to cutting-edge resources, comprehensive support, and professional development opportunities that enable you to continuously expand your technical and leadership acumen. If you're ready to embrace a role that challenges you intellectually and empowers you to make a meaningful impact on the stability and security of enterprise infrastructure, join us as a Delivery Manager and become an integral part of Kyndryl's journey."
- Future at Kyndryl: "Kyndryl has a global footprint, which means that as a Delivery Manager at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else."
We can combine into one or multiple paragraphs.
Now Responsibilities: list from "Key Responsibilities". Let's extract each bullet:
- Provide overall leadership and governance for Data Protection, Disaster Recovery, Backup & Recovery, and Cybersecurity Services.
- Lead the Disaster Recovery and resiliency program, including operational readiness, DR planning, testing/exercises, recovery capabilities, remediation, and executive governance.
- Oversee day-to-day service delivery and ensure performance against contractual commitments, SLAs, security requirements, compliance obligations, and customer expectations.
- Establish strong governance with customer leadership, including executive reviews, service performance, risks, issues, priorities, and improvement plans.
- Serve as the primary leadership point of contact for major incidents, escalations, service risks, and critical recovery events.
- Lead cross-functional technical and delivery teams across storage, backup, recovery, infrastructure, security, resiliency, and related service areas.
- Develop and manage budgets, forecasts, resource plans, utilization, and overall financial performance.
- Identify operational and delivery risks and ensure appropriate mitigation, ownership, and executive visibility.
- Drive continuous service improvement, including problem management, process improvement, automation, standardization, and operational efficiency.
- Lead strategic projects and transformation initiatives that improve resilience, recoverability, cybersecurity posture, and service quality.
- Partner with architecture, engineering, operations, security, and customer teams to introduce new capabilities and modernize existing services.
- Identify opportunities for automation, innovation, and new service capabilities that improve customer outcomes and business value.
- Develop strong relationships with customer executives and key stakeholders and act as a trusted advisor on resiliency, recovery, and service-delivery strategy.
Now Requirements: from "Who You Are Required Experience & Skills". List:
- Strong experience leading large-scale infrastructure or managed-services delivery in a complex enterprise environment.
- Direct Disaster Recovery and resiliency experience, including DR planning, testing, recovery execution, governance, and continuous improvement.
- Experience with Data Protection, Backup & Recovery, storage, and infrastructure technologies.
- Working knowledge of cybersecurity operations, security controls, risk management, and regulatory/compliance requirements.
- Demonstrated experience managing customer relationships and executive-level governance.
- Strong program and project management capabilities with experience managing multiple concurrent initiatives.
- Experience managing financial performance, budgets, resource planning, and service-delivery commitments.
- Strong understanding of ITIL/service management disciplines, including incident, problem, change, and service-level management.
- Ability to lead geographically distributed, cross-functional technical teams.
- Strong communication, executive presentation, negotiation, and stakeholder-management skills.
- Proven ability to operate effectively during major incidents and high-pressure recovery situations.
Now Qualifications (Preferred): list:
- Experience supporting a large healthcare or highly regulated enterprise environment.
- Experience with enterprise DR, cyber recovery, backup and storage platforms.
- Experience driving automation, operational transformation, and continuous improvement.
- Relevant certifications in areas such as PMP, ITIL, Disaster Recovery/Business Continuity, cybersecurity, cloud, or infrastructure technologies.
Now Benefits: from "You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off." plus "What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed."
We can turn into list items.
Now Pay: compensation range details.
Paragraph: "The compensation range for the position in the U.S. is $156,360 to $296,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage
heading then content.
For lists, use - .
For prose, use
.
We must not include or .
Let's craft.
About the role: combine company overview and role description.
Paragraphs:
- "At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities."
- Role description: "Join our team as a Delivery Manager and embark on an exciting professional journey that goes beyond just delivering services. In this role, you will be accountable for the overall leadership, governance, and delivery of Data Protection, Disaster Recovery (DR), Backup & Recovery, and Cybersecurity Services for a major enterprise environment. As a crucial member of our organization, you will forge powerful and enduring business-to-business relationships with our customers, acting as a trusted advisor to senior executives and guiding cross-functional teams to ensure mission-critical systems remain resilient, secure, and continuously available. In this role, you won't simply be a passive participant; you'll be at the forefront, leading the enterprise Disaster Recovery and resiliency program. You will oversee operational readiness, recovery testing, and remediation plans, and serve as the primary leadership authority during major incidents, critical recovery events, and high-pressure situations. By partnering closely with architecture, engineering, cybersecurity, and operations teams, you will champion automation, modernize existing capabilities, and steer transformation initiatives that enhance our customer's cyber resilience posture. Moreover, your impact extends beyond day-to-day operational execution. As a Delivery Manager, you will be entrusted with customer governance and the financial stewardship of multi-million-dollar contractual commitments. You will establish and direct executive governance forums, manage budgets and resource forecasts, protect recurring revenue streams, and ensure contractual commitments, service levels, and regulatory requirements are consistently met or exceeded. At Kyndryl, we foster an environment of innovation, collaboration, and growth. As a Delivery Manager, you will lead and mentor a dynamic, geographically distributed team of technical specialists across infrastructure, storage, backup, and cyber recovery disciplines. You will have access to cutting-edge resources, comprehensive support, and professional development opportunities that enable you to continuously expand your technical and leadership acumen. If you're ready to embrace a role that challenges you intellectually and empowers you to make a meaningful impact on the stability and security of enterprise infrastructure, join us as a Delivery Manager and become an integral part of Kyndryl's journey."
- Future at Kyndryl: "Kyndryl has a global footprint, which means that as a Delivery Manager at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else."
We can combine into one or multiple paragraphs.
Now Responsibilities: list from "Key Responsibilities". Let's extract each bullet:
- Provide overall leadership and governance for Data Protection, Disaster Recovery, Backup & Recovery, and Cybersecurity Services.
- Lead the Disaster Recovery and resiliency program, including operational readiness, DR planning, testing/exercises, recovery capabilities, remediation, and executive governance.
- Oversee day-to-day service delivery and ensure performance against contractual commitments, SLAs, security requirements, compliance obligations, and customer expectations.
- Establish strong governance with customer leadership, including executive reviews, service performance, risks, issues, priorities, and improvement plans.
- Serve as the primary leadership point of contact for major incidents, escalations, service risks, and critical recovery events.
- Lead cross-functional technical and delivery teams across storage, backup, recovery, infrastructure, security, resiliency, and related service areas.
- Develop and manage budgets, forecasts, resource plans, utilization, and overall financial performance.
- Identify operational and delivery risks and ensure appropriate mitigation, ownership, and executive visibility.
- Drive continuous service improvement, including problem management, process improvement, automation, standardization, and operational efficiency.
- Lead strategic projects and transformation initiatives that improve resilience, recoverability, cybersecurity posture, and service quality.
- Partner with architecture, engineering, operations, security, and customer teams to introduce new capabilities and modernize existing services.
- Identify opportunities for automation, innovation, and new service capabilities that improve customer outcomes and business value.
- Develop strong relationships with customer executives and key stakeholders and act as a trusted advisor on resiliency, recovery, and service-delivery strategy.
Now Requirements: from "Who You Are Required Experience & Skills". List:
- Strong experience leading large-scale infrastructure or managed-services delivery in a complex enterprise environment.
- Direct Disaster Recovery and resiliency experience, including DR planning, testing, recovery execution, governance, and continuous improvement.
- Experience with Data Protection, Backup & Recovery, storage, and infrastructure technologies.
- Working knowledge of cybersecurity operations, security controls, risk management, and regulatory/compliance requirements.
- Demonstrated experience managing customer relationships and executive-level governance.
- Strong program and project management capabilities with experience managing multiple concurrent initiatives.
- Experience managing financial performance, budgets, resource planning, and service-delivery commitments.
- Strong understanding of ITIL/service management disciplines, including incident, problem, change, and service-level management.
- Ability to lead geographically distributed, cross-functional technical teams.
- Strong communication, executive presentation, negotiation, and stakeholder-management skills.
- Proven ability to operate effectively during major incidents and high-pressure recovery situations.
Now Qualifications (Preferred): list:
- Experience supporting a large healthcare or highly regulated enterprise environment.
- Experience with enterprise DR, cyber recovery, backup and storage platforms.
- Experience driving automation, operational transformation, and continuous improvement.
- Relevant certifications in areas such as PMP, ITIL, Disaster Recovery/Business Continuity, cybersecurity, cloud, or infrastructure technologies.
Now Benefits: from "You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off." plus "What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed."
We can turn into list items.
Now Pay: compensation range details.
Paragraph: "The compensation range for the position in the U.S. is $156,360 to $296,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage
. We must not include or . Let's craft. About the role: combine company overview and role description. Paragraphs: - "At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities." - Role description: "Join our team as a Delivery Manager and embark on an exciting professional journey that goes beyond just delivering services. In this role, you will be accountable for the overall leadership, governance, and delivery of Data Protection, Disaster Recovery (DR), Backup & Recovery, and Cybersecurity Services for a major enterprise environment. As a crucial member of our organization, you will forge powerful and enduring business-to-business relationships with our customers, acting as a trusted advisor to senior executives and guiding cross-functional teams to ensure mission-critical systems remain resilient, secure, and continuously available. In this role, you won't simply be a passive participant; you'll be at the forefront, leading the enterprise Disaster Recovery and resiliency program. You will oversee operational readiness, recovery testing, and remediation plans, and serve as the primary leadership authority during major incidents, critical recovery events, and high-pressure situations. By partnering closely with architecture, engineering, cybersecurity, and operations teams, you will champion automation, modernize existing capabilities, and steer transformation initiatives that enhance our customer's cyber resilience posture. Moreover, your impact extends beyond day-to-day operational execution. As a Delivery Manager, you will be entrusted with customer governance and the financial stewardship of multi-million-dollar contractual commitments. You will establish and direct executive governance forums, manage budgets and resource forecasts, protect recurring revenue streams, and ensure contractual commitments, service levels, and regulatory requirements are consistently met or exceeded. At Kyndryl, we foster an environment of innovation, collaboration, and growth. As a Delivery Manager, you will lead and mentor a dynamic, geographically distributed team of technical specialists across infrastructure, storage, backup, and cyber recovery disciplines. You will have access to cutting-edge resources, comprehensive support, and professional development opportunities that enable you to continuously expand your technical and leadership acumen. If you're ready to embrace a role that challenges you intellectually and empowers you to make a meaningful impact on the stability and security of enterprise infrastructure, join us as a Delivery Manager and become an integral part of Kyndryl's journey." - Future at Kyndryl: "Kyndryl has a global footprint, which means that as a Delivery Manager at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else." We can combine into one or multiple paragraphs. Now Responsibilities: list from "Key Responsibilities". Let's extract each bullet: - Provide overall leadership and governance for Data Protection, Disaster Recovery, Backup & Recovery, and Cybersecurity Services. - Lead the Disaster Recovery and resiliency program, including operational readiness, DR planning, testing/exercises, recovery capabilities, remediation, and executive governance. - Oversee day-to-day service delivery and ensure performance against contractual commitments, SLAs, security requirements, compliance obligations, and customer expectations. - Establish strong governance with customer leadership, including executive reviews, service performance, risks, issues, priorities, and improvement plans. - Serve as the primary leadership point of contact for major incidents, escalations, service risks, and critical recovery events. - Lead cross-functional technical and delivery teams across storage, backup, recovery, infrastructure, security, resiliency, and related service areas. - Develop and manage budgets, forecasts, resource plans, utilization, and overall financial performance. - Identify operational and delivery risks and ensure appropriate mitigation, ownership, and executive visibility. - Drive continuous service improvement, including problem management, process improvement, automation, standardization, and operational efficiency. - Lead strategic projects and transformation initiatives that improve resilience, recoverability, cybersecurity posture, and service quality. - Partner with architecture, engineering, operations, security, and customer teams to introduce new capabilities and modernize existing services. - Identify opportunities for automation, innovation, and new service capabilities that improve customer outcomes and business value. - Develop strong relationships with customer executives and key stakeholders and act as a trusted advisor on resiliency, recovery, and service-delivery strategy. Now Requirements: from "Who You Are Required Experience & Skills". List: - Strong experience leading large-scale infrastructure or managed-services delivery in a complex enterprise environment. - Direct Disaster Recovery and resiliency experience, including DR planning, testing, recovery execution, governance, and continuous improvement. - Experience with Data Protection, Backup & Recovery, storage, and infrastructure technologies. - Working knowledge of cybersecurity operations, security controls, risk management, and regulatory/compliance requirements. - Demonstrated experience managing customer relationships and executive-level governance. - Strong program and project management capabilities with experience managing multiple concurrent initiatives. - Experience managing financial performance, budgets, resource planning, and service-delivery commitments. - Strong understanding of ITIL/service management disciplines, including incident, problem, change, and service-level management. - Ability to lead geographically distributed, cross-functional technical teams. - Strong communication, executive presentation, negotiation, and stakeholder-management skills. - Proven ability to operate effectively during major incidents and high-pressure recovery situations. Now Qualifications (Preferred): list: - Experience supporting a large healthcare or highly regulated enterprise environment. - Experience with enterprise DR, cyber recovery, backup and storage platforms. - Experience driving automation, operational transformation, and continuous improvement. - Relevant certifications in areas such as PMP, ITIL, Disaster Recovery/Business Continuity, cybersecurity, cloud, or infrastructure technologies. Now Benefits: from "You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off." plus "What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed." We can turn into list items. Now Pay: compensation range details. Paragraph: "The compensation range for the position in the U.S. is $156,360 to $296,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage