Doula-PRN

Patient Support and Advocacy

• Ascertains the patients knowledge about and goals for labor/delivery and provides individualized care to patients based upon their needs.
• Proactively plans for the pre and postnatal care of patients across the care continuum through patient support and education.
• Provide attention to physical comfort through techniques such as touch, massage, and assistance with breathing.
• Offer emotional reassurance, comfort, and encouragement.
• Offer guidance and support with the initiation of breastfeeding.
• Demonstrates knowledge and sensitivity to cultural differences and diversity, understanding the familys special cultural needs and planning care of the family accordingly.
• Provide evidence-based information to the patient about whats happening during labor and the immediate postpartum period, including an explanation of procedures.
• Communications with patient when labor is progressing and encourage the patient to go to their hospital location.
• Provide evidence-based information to facilitate an informed decision-making process.
• Aid in communication between the patient and hospital staff.
• Advocate for families, patients, infants, and children in the workplace, community and within the health care system.

Leader of Learning

• Develop and deliver educational programming that addresses the identified learning needs for program participants, utilization of in-person and online platforms, and delivery of evidence-based education.
• Instruct women and their families at multiple Wellstar locations including birthing hospitals and health parks.
• Inform design, development, implementation, evaluation of learning and educational activities or programs for the Women's Health Service Line.
• Provide relationship-based patient centered care that is consistent with population specific characteristics (e.g., age, gender, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity.
• Provide facility based maternity tours to orient families with care options at birthing hospitals.
• Collaborate within the Women's Health Service Line to ensure learning activities are equitable and inclusive for all registrants and patients when appropriate.

Evidence Based Practice and Research

• Participates in data collection, poses relevant clinical questions to advanced evidence-based practice.
• Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
• Utilizes evidence to guide the development and provision of womens education programs with regards to content, methods, and evaluation.
• Utilize current research findings to provide a strong evidence base for practice and obtain continuing education to enhance skills and obtain/maintain certification.
• Partners with subject matter experts, to ensure educational initiatives support current policies and expected practices based on evidence.
• Utilizes local and system quality data to drive educational programs.

Resources and Support

• Follow-up with patients and their families/support systems regarding satisfaction and implement a plan in collaboration with the leader for timely and appropriate resolution of concerns.
• Makes appropriate referrals to other health care professionals and community resources.
• Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description including regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes.
• Ensure the maintenance of relevant competencies as the subject matter expert and as a professional educator, to maintain credibility and relevance to the work.
• Ongoing communication with department coordinators to determine program needs in relation to Womens Health Education programs.