Doula

Principal Responsibilities

• Prenatal Support:
  • Provide education and support to pregnant patients regarding pregnancy, birth preparation, and postpartum expectations.
  • Assist patients in understanding available maternal health services and community resources.
  • Support development of birth preferences prior to delivery and assist patients in implementing those preferences during labor and birth at affiliated hospitals or birthing centers.
  • Provide emotional support and continuity of care throughout pregnancy.
• Postpartum Support:
  • Offer postpartum emotional support and adjustment counseling within scope of practice.
  • Support patients with navigation of community resources such as WIC, behavioral health, and social services.
  • Provide follow-up support via scheduled clinic-based visits, phone calls, or virtual communication as assigned.
• Care Coordination and Patient Support:
  • Support communication between patients and the maternal health care team as appropriate.
  • Aid patients in accessing clinic services and external community resources.
  • Reinforce patient education provided by clinical staff.
  • Maintain appropriate documentation in accordance with CHC policies and confidentiality standards.

Job Competencies & Minimum Qualifications

• High school diploma or GED.
• Current and active Doula Certification from a recognized doula training program.
• Knowledge of pregnancy, childbirth, breastfeeding, infant feeding, and postpartum care.
• Experience working with diverse, underserved, and high-risk populations.
• Strong communication, interpersonal, and advocacy skills.
• Ability to support patients during long or unpredictable labor experiences and work flexible, non-traditional hours, including on-call availability.
• Strong emotional resilience and ability to work in high-intensity birth environments.
• Experience in community health, maternal-child health, or public health settings.
• Bilingual skills preferred (Spanish and/or Haitian Creole preferred).
• Familiarity with healthcare systems, prenatal services, and community resources.
• Current CPR certification.
• Valid driver’s license and auto insurance.

Why You’ll Love Working Here

• Mission-driven impact — Your work directly supports birthing people and strengthens maternal health in the community.
• Meaningful patient connection — You’ll build trusting relationships and provide support during one of the most transformative experiences in a family’s life.
• S supportive team culture — You’ll collaborate with compassionate colleagues who value respect, cultural humility, and shared learning.
• Growth and development — You’ll have access to ongoing training, mentorship, and opportunities to expand your skills in maternal and community health.

Working Conditions/Physical Demand

• Working indoors with client/customer contact.
• Ability to remain physically present for extended periods (may include standing, walking, sitting, and bending for long durations).
• Traveling to all CHC sites.