Doubletree Lansing - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan
• Now offering Daily Pay!

Property Information

Located in downtown Lansing, close to shops, dining, the Michigan State Capitol, Michigan State University, and Jackson Field.

The hotel features modern guest rooms, on-site dining, a free airport shuttle, and 10,000 square feet of event space. An indoor walkway connects the property directly to the Lansing Convention Center, making it a hub for conferences and community events.

A professional, service-driven environment ideal for staff who enjoy supporting both business and leisure travelers.