Doubletree Lansing - Banquets Captain

Key Skills/Responsibilities

• Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders.
• Style & Safety Guru: Keep the team looking sharp and working smart, upholding top-notch standards in appearance, service, and safety. You’re also the go-to for policy and liquor law know-how!
• Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz.
• Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay.
• Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage service—all while handling checks, paperwork, and cash with impressive finesse.
• Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage “Lost and Found” mysteries, and keep sensitive areas secure—always representing the company with integrity and flair.

Education & Experience

• Minimum of 1 year progressive experience in a hotel or related field required
• High school diploma or equivalent required; college coursework in hospitality or a related field is a plus
• Previous supervisory experience preferred
• Alcohol Awareness Certification (must comply with state regulations)

Benefits

• After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

• DoubleTree Lansing offers a centrally located workplace in downtown Lansing, close to shops, dining, the Michigan State Capitol, Michigan State University, and Jackson Field.
• The hotel features modern guest rooms, on-site dining, a free airport shuttle, and 10,000 square feet of event space.
• An indoor walkway connects the property directly to the Lansing Convention Center, making it a hub for conferences and community events.
• It’s a professional, service-driven environment ideal for staff who enjoy supporting both business and leisure travelers.