DORWAY Development Manager

About the role

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self‑development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work‑life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at dor.sc.gov/careers.

Responsibilities

• Managing, directing, and coordinating the efforts of the DORWAY support developers
• Leading team efforts to ensure assignments are completed on time and meet established Service Level Agreements (SLAs)
• Training (or ensuring the training of) new employees and serving as a technical consultant for production support developers
• Serving as lead production support developer, including programming, testing, debugging, and resolving system, program, and user issues
• Serving as a project lead by coordinating stakeholders, documentation, security, priorities, timelines, resources, and project progress
• Leading efforts to provide IT consultation by interviewing customers to determine business needs, identifying technology solutions, contributing to feasibility studies, and preparing recommendations for management
• Building and maintaining a competent, empowered, and forward‑thinking team
• Managing employee performance, including coaching, evaluation, staff selection, time tracking, and other personnel matters

Requirements

• A bachelor’s degree in communications, business administration, information technology, mathematics, statistics, management information science, or a related field and experience in telecommunications, data processing, or information technology
• OR four years of experience in telecommunications, data processing, or information technology
• Academic degrees must be from an accredited institution of higher learning