Door & Window Sales Manager

Key Responsibilities

• Lead, coach, and develop department employees.
• Recruit, hire, train, evaluate, and retain high-performing team members.
• Establish performance expectations and conduct regular performance reviews.
• Manage staffing levels, employee schedules, and succession planning.
• Foster a culture of accountability, teamwork, safety, and customer service.
• Review and approve quotations, estimates, pricing, and special-order transactions.
• Analyze sales performance, gross margins, labor costs, and operational metrics.
• Develop strategies to increase sales, customer retention, and market share.
• Participate in budgeting, forecasting, and strategic planning activities.
• Build and maintain relationships with contractors, builders, architects, designers, vendors, and key customers.
• Resolve customer concerns and service issues in a timely and professional manner.
• Ensure accurate product specifications, pricing, and order processing.
• Oversee daily department operations and workflow efficiency.
• Cook up inventory levels and collaborate with purchasing personnel to maintain appropriate stock.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Identify and implement process improvements that enhance productivity and customer satisfaction.

Requirements

• A high school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Minimum 5 years of experience in doors, windows, building materials, or related sales.
• Minimum 3 years of supervisory or management experience preferred.
• Experience reading blueprints, construction plans, and preparing material estimates.
• Proven success achieving sales, margin, and profitability objectives.
• Strong leadership, coaching, and employee development skills.
• Advanced knowledge of doors, windows, millwork, hardware, and related building products.
• Ability to interpret blueprints, architectural plans, and construction specifications.
• Strong estimating, analytical, and project management skills.
• Excellent communication, customer service, and conflict-resolution abilities.
• Proficiency with Microsoft Office and business operating systems.
• Sound judgment and decision-making skills.
• Ability to stand, walk, bend, reach, kneel, and climb ladders as required.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds.
• Ability to work indoors and outdoors and wear required personal protective equipment.

Qualifications

Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.