Door to Door Sales Representative

About the Role

In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution best fits their needs.

Our culture of excellence provides a pathway to success as local leaders and peers will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.

Responsibilities

• Customized Solutions: Assess the unique needs of each customer and craft tailored telecom packages to meet those needs.
• Product Knowledge: Stay up to date with the latest offerings, pricing plans, and technological advancements in telecom.
• Sales Pitch: Showcase the advantages of Optimum’s products and services in the field, addressing customer concerns and objections.
• Closing Deals: Negotiate and close sales agreements, ensuring customer satisfaction and long-term commitment.
• Documentation: Complete all paperwork, contracts, and sales reports with precision for smooth operations.
• Relationship Building: Provide exceptional post-sales support and assistance to turn customers into lifelong advocates.
• Team Collaboration: Work with fellow sales team members to share insights and strategies to achieve collective goals.
• Targets and Quotas: Consistently meet or surpass monthly sales targets and quotas.
• Compliance: Adhere to company policies, industry regulations, and ethical sales practices.

Requirements

• High school diploma or equivalent.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with the ability to work independently.
• Proficient computer and technical skills to support customer solutions.
• Reliable personal vehicle (where applicable), valid driver’s license, car insurance, and a satisfactory driving record.
• Must possess and maintain a valid driver’s license in good standing within the state of current residence.
• Ability to work full time in an environment that includes sitting, standing, and walking.

Preferred Qualifications

• Bilingual preferred to support effective communication with diverse employee and/or customer populations.
• Sales-centric mindset with a passion for achieving sales targets.
• Ability to empathize with customers, understand their needs, and provide tailored solutions.
• Strong interpersonal and communication skills to build rapport and establish trust.
• Extensive product knowledge, including a deep understanding of mobile and fixed-line products and services.
• Stay current with industry trends, technological advancements, and competitive offerings.
• Ability to translate technical information into easily understandable terms for customers.
• Digital proficiency, including comfort with CRM systems, point-of-sale (POS) systems, and other relevant software.
• Ability to adapt to new technologies and embrace digital transformation.

Benefits

• Unlimited earning potential with a base pay plus uncapped commission structure.
• Comprehensive training to equip you with the knowledge needed to succeed.
• Medical, Dental, and Vision Insurance from day one.
• Paid vacation and sick pay.
• Sales Incentive and Bonus programs for additional earning opportunities.
• Tuition reimbursement and employee referral earning opportunities.
• Discounted TV/Internet/Phone Employee product benefits (subject to eligibility requirements and Company plan terms).
• 401(k) with company-matched funds.
• Opportunities for career advancement within the organization.

Pay

The pay range is $95,000.00 - $125,000.00 per year, which includes base salary plus estimated average annual commissions. Base salary at time of hire: $45,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and is subject to the terms of applicable commission plan(s).