Door Person - Kahler Grand Hotel

Responsibilities

• Greet customers immediately with a friendly and sincere welcome.
• Retrive guests items from cars, buses, vans, and carts.
• Load luggage and packages onto a bell cart to transport to designated room.
• Read and match luggage tags, write claim tickets and detach portion to give to guest.
• Organize and store luggage as necessary in a designated area.
• Escort guests to accommodations.
• Visually inspect room and report deficiencies to housekeeping immediately.
• Point out room features and directory for reference.
• Deliver messages to meeting facilities and guest rooms upon request.
• Listen and respond to guest inquiries.
• Provide information regarding outlet hours, hotel services, and directions as needed.
• Pick up and deliver guest laundry to and from guest rooms in a timely and accurate manner.
• Deliver morning newspapers, VIP or Express Checkout packets, mail, packages, faxes, etc.
• Maintain and post hotel reader boards and public area signage.
• Clean and polish carts and other equipment as needed.
• Input and retrieve data in a computer system.
• Answer the Bell desk phone and provide information as needed.
• Perform other duties as assigned by Supervisor.

Qualifications

• Possess strong customer service skills.
• Possess strong written and verbal skills.
• Ability to multi-task.

Requirements

Previous hotel experience preferred.

Physical Demands

• Lifting frequently - ability to lift and carry up to 50 lbs.
• Bending frequently.
• Twisting occasionally.
• Pushing/pulling frequently.
• Sitting never.
• Standing frequently.
• Walking frequently.
• Other activities never.

Work Environment

Lobby / Office environment is typical. Low to moderate noise is expected.

Compensation

The compensation for this position is $11.91 per hour plus gratuities.

What We Offer

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DayPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants