Door Attendant Sun & Monday 8:30am-5:00pm & various shifts

Responsibilities

• Provide efficient, friendly, and courteous customer service while greeting residents and their guests.
• Answer questions and provide directions/assistance in a professional manner when requested.
• Assist residents with bags, luggage, and other items when necessary, including opening doors.
• Make customer service, care, and satisfaction the priority in every interaction.
• Maintain excellent resident relations by using residents'/guests' names when possible.
• Assist in other areas of the lobby/reception as requested.
• Maintain friendly interactions with residents, management, and co-workers at all times.
• Alert management of any resident or safety concerns as necessary.
• Assist residents with vehicle parking.

Requirements

• Prior experience as a Door Attendant, Concierge, or Greeter in a residential property, hotel, or similar high-end establishment where guest relations and first impressions are emphasized.
• Extremely professional yet friendly and outgoing demeanor when interacting with residents, guests, management, and co-workers.
• Proven ability to provide exceptional service while paying close attention to detail.
• Well-mannered and impeccably groomed at all times.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to listen attentively to residents' requests and preferences, ensuring exceptional customer service.
• Must be able to speak, read, and write in English.
• Must be emotionally, mentally, and physically able to provide required services to residents, including verbally communicating with residents (with or without reasonable accommodations).
• Ability to endure exposure to outside weather conditions (e.g., heat, cold, wind) while waiting for residents and guests.
• Able to stand for long periods and lift 50-75 lbs.
• Must submit to a Motor Vehicle background check and have a clean driving record for locations that require Resident Valet Services.