Door Attendant (On-Call)

About the role

The Door Attendant creates a strong sense of arrival for hotel, residential, restaurant, and banquet guests. They share responsibilities with Bell Attendants and Valet Attendants to ensure guests’ departures are swift and complete.

What You Will Do

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel.
• Assists guests descending from cars.
• Issues appropriate valet parking ticket to guests who want their car parked.
• Gives verbal greeting to guests arriving on foot.
• Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it, and issues claim tickets to the guest.
• Directs hotel guests to the Front Desk for check-in.
• Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions.
• Hails taxis as needed.
• Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Greets all guests passing through Front Door and offers them assistance.
• Works harmoniously and professionally with co-workers and supervisors.
• Provides a high level of cleanliness on the driveway and hotel entrance.
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Bell Staff and Valet Parking Staff.
• Assist in coverage of Residential Front Office responsibilities and desk coverage.

What You Bring

• A minimum of 2 years of front office or related work experience is preferred.
• A valid driver’s license and clean driving record.
• Education: High school education or equivalent experience.
• Requires reading, writing, and oral proficiency in the English language.
• Good organizational skills.
• Ability to multitask.
• Attention to detail.
• Ability to work irregular hours, weekends, and evenings.

What we offer

• Wage: $17.48 per hour + tips
• Comprehensive health and vision insurance: Available to Full-Time employees only
• Discovery nights at Four Seasons Properties: Around the globe
• Holiday and vacation pay: Available to Full-Time employees only
• Daily meals inspired by award-winning chefs:
• Uniforms and uniform care:
• Sick pay:
• Disability coverage and life insurance: Available to Full-Time employees only
• Parking discounts:
• Fur baby insurance:
• 401(k) retirement plan:
• Discounted accommodations at Four Seasons properties worldwide:
• Dental coverage available at a discounted rate: Available to Full-Time employees only

Learn more

• Instagram: @FSMinneapolis
• Facebook: https://www.facebook.com/FourSeasonsMinneapolis
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

We Are Four Seasons

Care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

Equal Opportunity Employer

We are committed to creating an inclusive environment for all team members and encourage diversity in the workplace. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.