Donut Artisan-Herriman

About the role

As a Lee’s Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lee’s Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.

Responsibilities

• Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.
• Assists in the displaying and restocking of the donut products.
• Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintains accurate food inventories.
• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
• Maintains, processes, and completes orders through digital and in-person order processing.
• Greets and assists guests in a friendly and courteous manner.
• Provides knowledgeable answers to guest inquiries.
• Promotes and exemplifies a high level of morale within department and store.
• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately.
• Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
• Displays excellent problem-solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way—doing what’s best for our guests, our team, and our company.”
• Assists customers with use of Lee’s Marketplace website.
• Stocks shelves and maintains displays according to store standards.
• Ensures product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.
• Maintains accuracy and punctuality in all special orders.
• Packages and labels products using a computer program.
• Maintains a clean and organized work area.
• Follows all safety and sanitation procedures.
• Reports any safety hazards or equipment issues to management.
• Adheres to all food safety and sanitation regulations.
• Operates cash registers and handles transactions accurately (if applicable).
• Follows store policies on returns, exchanges, and refunds.
• Works cooperatively with team members to achieve store goals.
• Participates in team meetings and training sessions.
• Assists other departments as needed.
• Works in a fast-paced, sometimes crowded, production and sales environment with tact and patience.
• Works with team to ensure products are sold well before their expiration date.
• Attends departmental, store, and company meetings as required.
• Promotes a harassment-free environment and immediately reports any potential harmful situation to management.

Requirements

• Age: 18 years or older.
• Food Handler’s Permit required (can be obtained after hire).
• Availability: 2:00 am–10:00 am any day Monday–Sunday, including weekends and holidays.

Physical Requirements

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Must be able to lift up to 50 pounds at times.
• Lifting may include floor-to-shoulder and overhead lifting repeatedly.
• Occasional use and climbing of step stools or ladders are required.

Tools and Machinery

• Commercial mixers
• Pallet jack
• Wheeler
• Trash compactor
• Oven
• Fryers
• Slicers/knives
• Wrapping machine
• Scales
• Sheeters
• Trays, pans, racks
• Tempering tools
• Temperature-controlled rooms
• Computers
• Phones

Education or Skills

• High school diploma or equivalent preferred.
• Previous experience in retail or guest service preferred.
• Previous specialty cheese experience preferred.

Drive Skills and Abilities

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash transactions.
• Ability to read and follow instructions.
• Good verbal communication skills.
• Ability to operate cooking machinery.

Benefits

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, disability plans, EAP, 401(k) plans, and supplemental insurances.
• 10% discount (restrictions apply).
• Ace Hardware discount at Lee’s Ace Hardware locations.
• Paid Time Off for those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety-forward atmosphere.
• Innovative, supportive, and input-driven management team.