Overnight Donut Artisan-Heber

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a delightful shopping experience for guests. We prioritize high-quality products, exceptional service, and a warm, welcoming environment. Our team members are valued as family, and we aim to make a positive impact in the communities we serve. As a Lees Marketplace Donut Artisan, you'll craft artisanal donuts that delight our customers, adhering to detailed recipes and quality standards.

Primary Position Duties

• Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.
• Aids in displaying and restocking donut products, ensuring shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintains accurate food inventories.
• Maintains training and certification by attending in-person trainings and utilizing digital training platforms.
• Maintains freshness, rotates donuts, and packages products using a computer program.
• Assists in maintaining proper freshness, pricing, code dating, and merchandising of products in compliance with company policies and procedures.

Guest Service

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within the department and store, using friendly yet professional communication methods.
• Display excellent problem-solving skills and find the best resolution that embodies the "Lee’s Way" - prioritizing the best interests of guests, team members, and the company.
• Be familiar with and assist customers with using the Lee’s Marketplace website.

Product Handling

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by monitoring production quality, following recipe guidelines, and consistently stocking/rotating donuts for freshness.
• Package and label products using a computer program.
• Assist the department in selling products before their expiration date.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations.
• Contribute to cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable)

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience.

Position Requirements

• Age Requirement: 18 years+
• Food Handler's Permit required (can be obtained after hired).
• Availability: 2:00 AM - 10:00 AM, any day (Monday-Sunday), including weekends and holidays.
• Physical Requirements: Ability to stand, walk, twist, sit, and bend for extended periods; ability to lift and carry items weighing up to 50 pounds; manual dexterity for handling small objects and operating equipment; repetitive use of hands and arms for pushing, pulling, carrying, lifting, reaching, gripping, and balancing; occasional stooping, crouching, kneeling, or crawling; prolonged periods standing and walking; must be able to access and navigate all areas of the store; must be able to lift up to 50 pounds at times; lifting may include floor to shoulder and overhead lifting repeatedly; occasional use and climbing of step stools or ladders are required.

Education and Skills

• High school diploma or equivalent (preferred).
• Previous experience in retail or guest service (preferred).
• Previous specialty donut experience (preferred).
• Drive Skills and Abilities: Write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests; basic math skills for handling cash transactions; good verbal communication skills; ability to operate cooking machinery.

Compensation and Benefits

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits package including health insurance, disability plans, EAP, 401k plans, and supplemental insurances.
• 10% discount, restrictions apply.
• Ace Hardware Discount at Lees Ace Hardware locations.
• Paid time off to those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety-forward atmosphere.
• Innovative, supportive, and input-driven management team.