Donut Artisan-Early Morning Shift-Richmond

About the role

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. As a Donut Artisan, you will create high-quality, artisanal donuts that delight our customers. Your role involves working early morning/overnight hours, frying signature donuts, designing unique toppings, and ensuring each donut is made with precision and care in a fast-paced kitchen environment.

Responsibilities

• Produce, fry, decorate, package, and maintain all donuts in accordance with recipes and quality standards.
• Display and restock donut products, ensuring shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintain accurate food inventories.
• Complete training and certification through in-person and digital platforms.
• Process and complete orders through digital and in-person systems.
• Greet and assist guests in a friendly and courteous manner, providing knowledgeable answers to inquiries.
• Promote high morale and exemplify excellent guest service, resolving issues with a focus on the “Lee’s Way.”
• Stock shelves, maintain displays, and ensure product freshness by following recipe guidelines and rotation procedures.
• Maintain accuracy and punctuality in all special orders, packaging, and labeling products using a computer program.
• Assist in maintaining proper freshness, pricing, code dating, tare, and merchandising of products.
• Maintain a clean and organized work area, following all safety and sanitation procedures.
• Report safety hazards or equipment issues to management and adhere to food safety regulations.
• Operate cash registers and handle transactions accurately, if applicable.
• Work cooperatively with team members to achieve store goals, participate in meetings, and assist other departments as needed.
• Ensure products are sold well before expiration and comply with all company policies and procedures.

Requirements

• Must be 18 years or older.
• Food Handler’s Permit required (can be obtained after hiring).
• Availability: 2:00am–10:00am, any day Monday–Sunday, including weekends and holidays.

Physical Requirements

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods of standing and walking.
• Must be able to access and navigate all areas of the store, including occasional use of step stools or ladders.

Tools and Machinery

• Commercial mixers
• Pallet jack
• Wheeler
• Trash compactor
• Oven
• Fryers
• Slicers/knives
• Wrapping machine
• Scales
• Sheeters
• Trays, pans, racks
• Tempering tools
• Temperature-controlled rooms
• Computers
• Phones

Qualifications

• High school diploma or equivalent (preferred).
• Previous experience in retail or guest service (preferred).
• Previous specialty cheese experience (preferred).
• Ability to write, speak, hear, and understand the spoken word to respond promptly to requests.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash transactions.
• Ability to read and follow instructions.
• Good verbal communication skills.
• Ability to operate cooking machinery.

Benefits

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, disability plans, EAP, 401k plans, and supplemental insurances.
• 10% discount (restrictions apply).
• Ace Hardware discount at Lee’s Ace Hardware locations.
• Paid Time Off for those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety-focused environment.
• Innovative, supportive, and input-driven management team.