Donor Support Tech

Responsibilities

• Preparing the donor, donor area and equipment for the pheresis process.
• Preparing the autopheresis machine for the pheresis process.
• Monitoring the donor and the pheresis process, responding to specific alarms or signals that may occur during the process.
• Disconnecting the donor when the process is complete.
• Maintaining alertness and awareness to any reaction donor may have during or after the pheresis process and notifying appropriate staff.
• Using Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Using PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerting Group Leader or Supervisor of donor flow issues.
• Ensuring the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understanding the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintaining a clean efficient work environment, and ensuring sufficient operating supplies and forms are available as needed.
• Following all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promoting safety in all actions.
• Maintaining confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.

Qualifications

• High school diploma or equivalent required
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations
• Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.