Donor Relations Manager

About the role

You’ll play a vital role in Cityside’s fundraising success by ensuring that our highest-level donors are meaningfully engaged through regular and effective cultivation, solicitation and stewardship, and by being a key part of the team growing Cityside’s major donor revenue. Reporting to the Chief Development Officer, you’ll manage your own portfolio of major donors while supporting the executive team in developing and implementing strategies for increased engagement across the broader major donor program. This role is ideal for someone who thrives on relationship-building and brings strong organizational and communication skills to a mission-driven nonprofit environment.

Responsibilities

• In partnership with the Chief Development Officer and Development Associate, oversee the entire major donor portfolio, regularly evaluating it for balance, performance and growth opportunities.
• Support all frontline fundraisers, especially Cityside’s Co-founders and Chief Development Officer, by developing engagement strategies and working with the Development Associate to manage follow-up actions.
• Draft and produce donor correspondence, proposal materials, pitch decks, stewardship updates and other written communication.
• Manage a personal portfolio of 75-100 donors currently giving or with the capacity to give $1,000+ annually.
• In collaboration with the Development Manager and Development Associate, identify members with the greatest potential for upgrade and develop a standardized qualification process for portfolio inclusion.
• Effectively maintain and use donor data in our donor management system to inform strategies, track activity, and generate reports.
• Support the development and growth of Cityside’s legacy giving activities including the launch of a new legacy giving society.
• Take a lead role in planning and coordinating donor cultivation and stewardship events.

Requirements

• 4 or more years of fundraising experience
• Strong organizational and project management skills
• Strong written and verbal communication skills
• Proficiency with donor management platforms and email marketing tools
• Experience with fundraising operations, including moves management and donor pipeline tracking
• Must be authorized to work in the United States
• Must be able to commute to the Oakland office

Preferred Qualifications

• Proficient with Salesforce or a similar CRM
• Experience building and maintaining long-term donor and client relationships
• Experience administering major donor programs
• Experience coordinating events
• Experience in nonprofit fundraising, ideally within media or journalism organizations

Pay

The salary for this position ranges from $92,882 to $110,905 depending on experience, as outlined in our collective bargaining agreement.

Benefits

• $1,000 a year in professional development stipend
• Cityside pays for 75% of your health insurance premium and provides options for both Blue Cross and Kaiser Permanente medical plans. Coverage includes dental and vision plans from Guardian
• 401(k) retirement plan with 5% company match after a 3-month waiting period
• 20 paid vacation days
• 18 paid sick days
• 13 paid holidays
• End-of-the-year break between Christmas Day and New Year’s Day
• Up to 6 months of parental leave
• $100,000 life insurance coverage

Some benefits may be subject to a waiting period.