Donor Floor Lead

About the role

KEDPLASMA is a subsidiary of Kedrion Biopharma Inc. KEDPLASMA specializes in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. Kedrion Biopharma Inc. is an international company specializing in the collection and fractionation of blood plasma to produce and distribute plasma-derived therapeutic products. Our therapies help treat and prevent serious diseases, including Hemophilia, Primary Immune System Deficiencies, and Rh-Sensitization.

Ensure donor safety and product integrity through expert oversight and compassionate care. As a Donor Floor Lead, you’ll be responsible for overseeing daily donor floor operations, including plasmapheresis procedures, donor interactions, and equipment functionality. You’ll play a critical role in maintaining compliance, supporting staff, and ensuring a safe and efficient donation experience. This position is ideal for someone with strong phlebotomy skills, leadership capabilities, and a commitment to quality and service.

Responsibilities

• Evaluate vein suitability and monitor donor reactions to ensure safety and comfort.
• Respond promptly and professionally to donor complaints, reactions, or deferrals.
• Educate new donors on specialty programs and ensure a welcoming experience.
• Perform all aspects of plasma collection including donor setup, venipuncture, sample collection, monitoring, and disconnect.
• Ensure procedures are conducted in compliance with SOPs and FDA guidelines.
• Troubleshoot equipment issues within scope of training and document events accurately.
• Prepare equipment through PQ/calibrations and verify maintenance completion.
• Alert management to any equipment risks affecting donor or product safety.
• Review donor records for completeness and accuracy in alignment with cGMP standards.
• Maintain proper DMS computer entries and comments for donor data and exceptions.
• Provide guidance and training to Donor Floor Technicians, Phlebotomists, and other staff.
• Lead by example to promote high levels of customer service and meet production goals.
• Communicate operational updates and improvement opportunities to management.
• Maintain a clean, organized, and well-stocked work environment.
• Verify and update supply lot numbers as needed.

Qualifications

• High school diploma or equivalent required (Phlebotomy Certification required in California).
• Minimum of one year of phlebotomy experience preferred.
• Experience in medical office, healthcare, or plasma/blood collection center preferred.
• Strong interpersonal and communication skills.
• Comfortable working in environments with bloodborne pathogens and cold storage areas.

Employment eligibility verification will be required at the time of hire. This position does not offer visa sponsorship now or in the future.

Benefits

• Health & Wellness – Full medical, dental, and vision coverage
• Financial Security – Life insurance, AD&D, and retirement savings plans
• Work-Life Balance – Paid time off, sick leave, and paid holidays
• Career Growth – Training programs and development opportunities
• Extra Perks – Employee discounts, wellness initiatives, and more