Donor Engagement Manager

Essential Duties and Responsibilities

• Serves as the point person for planning, organizing, and executing our two major annual appeal campaigns: Giving Tuesday (end-of-year) and GiveNOLA Day.
• Engages with staff, board of directors, and volunteers on peer-to-peer campaigning for GiveNOLA Day and other peer giving opportunities.
• Manages outreach, appeals, and stewardship for the Monthly Marchers, LABB’s Monthly Giving program.
• Provides research and analysis of giving campaigns and uses that research to recommend future targeted outreach and activities.
• Maintains a portfolio of 600 donors for ongoing (1:many) communication and stewardship and prioritizes approximately 50-60 donors with potential for increased giving, with more personalized, 1:1 cultivation.
• Works with the Development Director on moves management and cultivation strategies for mid-level donors with major gift potential.
• Collaborates with the Data Manager and Development Director on systems and automations within the CRM that will enhance the efficiency of the development department.
• Supports donor database maintenance.
• Prepares and presents reports on the annual fund performance, metrics, and statistics.
• Supervises and supports the Development Data Coordinator to ensure a clean, efficient, and productive CRM.
• Supervises the Development Volunteer in the execution of LABB’s donor stewardship plan.
• Participate in weekly staff meetings and occasional team building and DEI events, including the annual staff retreat.
• Participate in monthly development team meetings.
• Complete annual DEI and cultural enhancement requirements.
• Use allotted professional development funds to improve and grow skills and capacity.
• Adhere to the organizational values statement.

Experience and other requirements

• At least 5 years of development experience, including demonstrated success in annual giving, donor relations, and successful solicitations.
• Excellent oral and written communication and excellent phone skills.
• Ability to demonstrate initiative and flexibility to achieve independent financial and engagement goals.
• Commitment to maintaining donor confidentiality.
• Commitment to racial justice and DEI.
• Genuine ability to perform job with the highest level of professionalism, courtesy, compassion and discretion in all interactions.
• Must have a driver’s license.

Preferred Qualifications

• Volunteer or activism experience
• Local candidates preferred
• 2-3 years of management experience.