Donor Center Technician

About the role

Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. Leaders in plasma-derived medicines and transfusion medicine, Grifols develops, produces and markets innovative medicines, solutions and services in more than 110 countries and regions. We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care. As a Donor Center Technician you will join an international team dedicated to enhancing the lives of millions through plasma donation services.

Location: Orem, UT (University Parkway)

Responsibilities

• Conducts pre-donation medical screening.
• Interaction and responsiveness to customer needs.
• Assesses donor suitability and engages in set-up.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Ensures donor confidentiality.

Requirements

• Superior customer service standards.
• High school diploma or GED.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.
• Obtains required state licensures or certifications where applicable.

Skills

• Patient demeanor.
• Ability to handle multiple tasks.
• Adaptability to a dynamic work environment.

Occupational Demands

Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32°F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists. Ability to make precise coordinated movements of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15 lbs. with a maximum lift of 50 lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. Must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.