Donation Support Coordinator

The Donation Support Coordinator will oversee the In-Kind Donations Program, coordinate with departments to define and track in-kind donation needs, and follow up on donation opportunities. They will also serve as a representative of the International Institute to promote its mission and goals throughout the community.

Responsibilities

• (40%) Oversee the In-Kind Donation Program, including:
  • Respond to inquiries about potential in-kind donations.
  • Identify in-kind donations to benefit the agency and its clients; refer people to appropriate non-profit partners when needed.
  • Create and implement systems for allocating donated items.
  • Keep the donation room and other donation areas tidy and organized; clear donated items from drop-off points.
  • Maintain records of in-kind donations; provide summarized data for quarterly and annual reports.
  • Assist with coordinating In-Kind Donation Program volunteers.
  • Collaborate with agency staff to identify program needs; follow up on in-kind donation requests from agency programs.
  • Follow up on inquiries about donation drives; work alongside corporate and other community partners to coordinate donation drives, onsite or offsite.
  • Maintain knowledge of trends, best practices, and changes in refugee resettlement and immigrant services, including St. Louis resources for household items, to better connect clients with resources.
  • Reach out to community partners to garner new donations; research corporations and foundations for future resources.
  • Assist in the development of grant applications and proposals involving in-kind donations.
  • Continually review and adapt the In-Kind Donation Program in response to changing circumstances.
• (50%) Corporate Relations/Community Engagement, including:
  • Maintain knowledge about the agency and represent the agency, its mission, and goals to members of the community.
  • Assist with corporate and other group engagements, including presentations, tours, and volunteer service days, both onsite and offsite.
  • Engage with the community at offsite tabling events.
  • Collaborate with interns.
  • Assist with development-related tasks, including thanking donors and tracking donor contributions.
  • Assist with in-kind sponsorships for events; assist with other aspects of agency events as assigned.
  • Identify, develop, and maintain community relationships to the benefit of the agency.
  • Support the Festival of Nations (last full weekend in August).
  • Perform other assigned duties as necessary for the successful operation of the organization.

Requirements

• 3 years of related work experience.
• Strong written and verbal communication skills in English.

Skills

• Genuine passion for the organization's mission.
• Ability to work collaboratively with staff and community members spanning diverse backgrounds and skills.
• Team-building focused; comfortability leading a team toward program goals.
• Analyze complex situations, identify opportunities and challenges, and develop strategies to achieve program goals.
• Excellent communication skills.
• Versatility, flexibility, and willingness to work within constantly changing priorities.
• Familiarity with the unique challenges and opportunities that nonprofits face, as well as the legal and ethical standards that govern their work.
• Excellent planning and organizational skills; ability to anticipate outcomes.
• Proficient MS Office skills (Word, Excel, and Outlook).
• Excellent problem-solving and analytical skills, as well as critical thinking ability.
• Ability to treat confidential information with sensitivity.
• Commitment to excellence and high standards; attention to detail.