Donation Coordinator

About the role

Gift of Hope is dedicated to coordinating organ and tissue donation in the northern three-quarters of Illinois and northwest Indiana. Our goal is to provide the highest quality service to families and hospitals as we strive to fulfill our mission of saving and enhancing the lives of as many people as possible through organ and tissue donation.

This position develops and maintains effective relationships with key hospital leadership staff in south Chicago and northwest Indiana to implement hospital programs and policies that promote organ and tissue donation; conducts on-site assessment and evaluation of potential organ donors and follows referrals in an assigned region.

Responsibilities

• Function as an expert resource within the hospital on all aspects of organ and tissue donation
• Work with hospital administration to create effective policies and procedures to support and improve organ and tissue donation
• Develop and implement plans to optimize hospital performance, including, but not limited to, an annual Hospital Plan
• Track hospital results to monitor progress and modify plans as needed
• Prepare written analysis of key donation outcomes
• Conduct monthly medical record review of missed opportunities for donation
• Meet regularly with appropriate Quality and/or management representatives to review hospital donation performance
• Develop solutions to issues that impede the donation process
• Facilitate hospital programs and committees that influence organ and tissue donation
• Develop and present educational programs on all aspects of the donation process for hospital staff
• Meet departmental deadlines for assigned projects, medical record review, hospital reporting, documentation of hospital interactions
• Support the referral management process by completing on-site referral follow-up assignments within assigned hospital territory
• Conduct on-site evaluation of potential organ donors; review hospital charts and current records of potential donors; document findings and follow up plans in hospital charts
• Participate in medical rounds with neuro and trauma services
• Coordinate Patient Care Conferences with hospital staff during critical points in the referral and/or consent process
• Participate in after-action reviews to identify opportunities for process improvement