Donation Resource Coordinator Lvl 1

General Summary

Receives organ and tissue donor referrals and distributes calls to appropriate staff. Enters donor referrals and donor information into computer system. Contacts tissue donor families and facilitates the donation process. Effectively and efficiently coordinates the organ import process. Participates in interdepartmental education and development.

Essential Functions

• Receives initial local and non-local referrals for organ and tissue donors.
• Counsels potential tissue donor families via telephone and offers the option of donation.
• Makes notification of and records conversation of consent process according to all legal requirements.
• Obtains medical and social history from donor family.
• Communicates with Network staff and tissue banks on consented donors.
• Screens organ imports based on set criteria.
• Contacts transplant surgeons and transplant coordinators depending on center and can effectively communicate information regarding the organ import offer.
• Able to efficiently place initial and secondary holds on all potential tissue referrals.
• Maintains access and checks donor registries on every potential tissue and organ referral.

Education And Experience

• High School Diploma or equivalent required.
• Data entry experience is required.
• Customer Service skills desired.
• Experience in health related field is preferred.
• Knowledge of medical terminology is preferred.
• Bilingual: Spanish preferred.

Training Schedule (First 60 Days)

• Days 1–30: Monday–Friday, 9:00 AM – 5:00 PM
• Days 31–60: Any 5 days within a 7-day workweek, 9:00 AM – 5:00 PM

Pay Range

Hourly: $23.18 - $34.77

This salary range is based on our market pay structures. Individual compensation is determined by various factors, including but not limited to business needs, local market conditions, internal equity, and candidate qualifications such as skills, licenses, certifications, education, and experience.

Benefits Package

• Medical, prescription, dental, and vision coverage.
• Flexible spending accounts (FSA).
• An employee assistance program (EAP).
• Life and disability insurance.
• Paid time off for vacation, sick days, and company-recognized holidays.
• A 401(k) plan.
• Tuition reimbursement.
• A transit program.
• and much more.

Qualifications

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
• New Jersey Organ and Tissue Sharing Network (NJ Sharing Network) is an equal opportunity employer.