Donation Processing Associate

About The Role

At The Salvation Army, your work helps turn donations into funding for programs that support people in our community. We are looking for a dependable and customer-focused Donation Attendant / Production Support Associate to provide excellent service to donors, manage incoming donations, and support daily production operations.

Responsibilities

• Greet donors warmly and offer assistance in a friendly, professional manner
• Receive and track donated goods in accordance with center policies
• Provide donation receipts and collect donor information as required
• Maintain a clean, safe, and organized donation area
• Safeguard all donated materials and assigned equipment
• Communicate donation guidelines and courteously decline unacceptable items
• Aid in sorting, loading, and unloading donations and Salvation Army trucks
• Support production processes, including sorting and organizing merchandise
• Report any incidents, safety concerns, or damages promptly
• Assist at other store locations or support additional duties as needed

Benefits

• Insurance & Financial Benefits: 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available
• Paid Time Off (Pro-rated for part-time)
• Vacation days (accrual begins after first month, eligible after 90 days)
• Sick days with discretionary days
• Paid holidays (immediate eligibility)

Working Conditions

• Work takes place in a store and donation area environment with exposure to outdoor weather, dust, and temperature changes
• The role may require standing for extended periods and frequent physical activity
• Occasional travel to nearby locations for training or coverage may be required

Training

• Paid training on store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills