Donation Center Attendant- FT Centergate

About the role

As a Donation Center Attendant, you are the first point of contact for donors at our attended donation centers. You’ll provide friendly and efficient customer service, assist with unloading donations, maintain a clean and safe site, and ensure all donations are processed responsibly and in line with Goodwill’s mission and values.

Responsibilities

• Greet donors promptly and courteously, assisting with unloading donations and providing tax receipts.
• Accurately record donor information and maintain daily donation counts.
• Sort donations into appropriate categories (saleable, salvage, or trash).
• Keep the donation site clean, organized, and safe at all times.
• Safeguard all donated items and ensure proper use of equipment and supplies.
• Support transportation or site operations as needed and report any safety or maintenance concerns.

Requirements

• Ability to read, write, and perform basic math.
• Basic computer skills and ability to work independently.
• Excellent customer service and communication skills.
• Reliable transportation and valid driver’s license.
• Flexibility to work various shifts, evenings, weekends, or different locations.
• Ability to lift up to 40 lbs. and perform tasks requiring bending, reaching, and repetitive motion.

Physical Requirements

• Able to lift, push, pull, carry or otherwise move up to forty (40) pounds with no support regularly.
• Over forty (40) pounds requires requesting additional team member assistance as needed.
• Able to perform tasks that require repetitive motion.
• Manual dexterity is required.

Benefits

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives