Domestic Violence Shelter Advocate

What You’ll Do:

• Welcome new residents and their children, complete intakes, and provide orientation to the shelter.
• Offer crisis intervention, safety planning, and emotional support to survivors and their families.
• Provide individual support and referrals to community resources such as healthcare, education, and social services.
• Facilitate transportation for clients to medical appointments, school, shopping, and activities.
• Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met.
• Maintain a safe, clean, and supportive shelter environment.
• Aid clients in developing and following through on service plans to achieve safety and independence.
• Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism.
• Ensure all documentation is completed promptly and accurately.

What We're Looking For:

• Experience in advocacy, crisis intervention, case management, or direct service roles; domestic violence experience preferred.
• Compassionate, trauma-informed professional who can build trust and support clients through crisis.
• Strong communication, documentation, and organizational skills.
• Bilingual English/Spanish a plus.
• Must be able to obtain and maintain First Aid/CPR and AED certification.
• Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly.
• Must have and maintain a valid driver’s license.
• Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.

Why Join BHcare?

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member.