DOMESTIC FREIGHT FORWARDING SPECIALIST

Job Description

Manage full domestic shipment lifecycle, prioritizing on-time delivery and order accuracy.
Coordinate multimodal freight movement across a diverse network of vendors, carriers, and dispatch teams.
Prepare all essential transportation paperwork (MAWBs, HAWBs, LTL BOLs) with high attention to detail.
Serve as the primary escalation lead for shipment tracking, tracing, and conflict resolution.
Execute continuous improvement projects to align regional operations with long-term business goals.

Education & Experience Requirements

• Proven expertise in freight forwarding, domestic operations, or 3PL environments required.
• Modes of Transport: Extensive knowledge of multi-modal freight operations, including air, ocean (Alaska/Hawaii), and land/inland transportation.
• Compliance & Safety: Demonstrated competency in handling, documenting, and transporting dangerous goods (DG) in compliance with 49CFR regulations.
• Bonded Cargo: Experience managing bonded freight, bonded warehouses, or navigating customs-bonded processes.
• Operations & Coordination: Capable of managing end-to-end shipment lifecycles and coordinating with internal teams, carriers, and third-party logistics providers (3PLs).

Qualifications & Skills

• Strong customer service focus
• High attention to detail
• Effective problem-solving skills
• Excellent active listening abilities
• Professional telephone communication skills
• Proficiency in basic software applications (MS Office, MS Excel)
• Solid foundational computer skills
• Typing speed 50-60 WPM

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Work Location & Schedule

• Onsite
• 8-hour shift (Monday to Friday)

Pay

$24.00 - $33.65 per hour

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee assistance program
• Health Savings Account (HSA)
• Life insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Paid Time Off
• Tuition Reimbursement