Domestic Agent III
Overview
The Domestic Agent III serves as an experienced representative responsible for coordinating and executing complex domestic logistics activities. This role supports the full lifecycle of shipment management, including scheduling, tracking, documentation, and issue resolution.
Responsibilities
- Quoting, tracking and tracing domestic freight shipments moving via air/ground on a daily basis.
- Track overhead shipments daily and route accordingly.
- Route freight shipments across multiple transportation modes and services based upon client requests.
- Proactively communicate with clients regarding status of freight.
- Communicate with vendors/suppliers regarding shipment dispatch, routing and rates.
- Aid local sales and domestic offices with air/ground freight issues.
- Manage daily on-time and defect codes, carrier re-weights and insure all masters rated.
- Assist in compiling customer specific key performance indicator (KPI) reports on a weekly/monthly basis as needed.
- Ensure paperwork, labeling and scanning for accuracy.
- Understand the requirements/expectations of handling shipments of consequence – NFO, high-value, date/time specific, etc.
- Responsible for processing monthly inventory.
- Network with corresponding departments to ensure files are billed and posted prior to end of month.
- Continuous learning through required compliance training and certifications of software and/or regulations.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Education: High School Diploma or GED (required); Associate degree or equivalent (preferred).
- Experience: 7+ years Freight Forwarding experience (required); 10+ years (preferred).
- Experience: 3+ years SAP, AS400 experience (preferred).
- Knowledge: Advanced knowledge of IATA and TSA regulations (required).
- Skills: Microsoft Office.
- Licenses and Certifications: Dangerous Goods Certification upon hire (preferred).
Pay
The wage range for this position is $32.70-$46.20 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.
Benefits
- Medical
- Prescription
- Health Savings Account
- Flexible Spending Accounts
- Dental
- Vision
- Life
- AD&D
- Disability
- Supplemental Health
- Employee Support
- Paid Parental Leave
- Pet Insurance
- 401(k)
- Tuition Reimbursement
About AIT Worldwide
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide Logistics
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods.
For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
Equal Opportunity Employer
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.