DOJ Claims Examiner - Crime Victim and Survivor Services Division
State of Oregon · Salem, OR · 1 mo ago
Finance$8/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Preserve all substantive info.
We need to parse the posting.
Key info:
- Initial Posting Date 09/17/2026, Application Deadline 10/08/2026 (metadata; we can fold into short p or drop). Probably include as a short p.
- Agency Department of Justice
- Salary Range $4,519 - $6,904 (monthly? Probably monthly). This is Pay info.
- Position Type Employee
- Position Title DOJ Claims Examiner - Crime Victim and Survivor Services Division (but we don't repeat as heading)
- Job Description: description paragraph.
- DUTIES AND RESPONSIBILITIES (in Part) with many bullet-like sentences.
- Required Attributes And Special Requirements: includes encouragement note, then minimum qualifications: Two years of full-time experience determining eligibility for benefits and/or verifying, validating, analyzing, and/or evaluating information such as police reports, medical and psychological assessments, treatment plans, diagnosis and outcomes, income and tax records, and/or insurance plans. This experience could be gained in positions such as victim's advocate, case worker, mental health specialist, workers'-compensation claims examiner, risk management analyst, unemployment insurance adjudicator, paralegal, insurance claims adjuster, medical-treatment claims adjuster, or financial claims adjuster. AND Have and maintain an Oregon driver's license.
- Desired Skills And Attributes: list of many items.
- What’s In It For You: benefits: Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package. Permanent, full-time employment in Salem, Oregon. A workplace where individual contribution matters and is recognized; and where creativity and accomplishment are rewarded. Opportunity to expand your government auditing and data analysis skills. Excellent medical, dental, and vision benefits. Pension and retirement programs. Endless peer and management support, and representation by the Service Employees International Union (SEIU). For more information about our benefits, you can learn here.
- APPLICATION PROCESS: we need to remove application instructions per rule: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should drop the APPLICATION PROCESS section entirely.
- Also remove EEO boilerplate etc.
- Also remove contact info? Probably not needed; but contact info may be considered boilerplate? It's not explicitly listed to remove, but it's like navigation/contact. Might be considered boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Contact info could be considered navigation? Not sure. Safer to keep maybe as a short p? But they said fold minor metadata into a short p or drop it. Contact info maybe minor metadata. Could include as a p.
We need to decide sections:
- About the role: could be the Job Description paragraph.
- Responsibilities: the DUTIES AND RESPONSIBILITIES content.
- Requirements: maybe the minimum qualifications (Two years experience, Oregon driver's license). Could be under Requirements.
- Qualifications: maybe the Desired Skills And Attributes? Or we could combine Requirements and Qualifications? The instruction says use headings for those sections if they have real content. We can have both Requirements and Qualifications.
- Skills: maybe the Desired Skills And Attributes could go under Skills.
- Benefits: the What’s In It For You content.
- Pay: Salary Range.
- Schedule: Not mentioned; we should not create Schedule section unless posting actually states them. No schedule info, so omit.
We must not create sections with filler like "commensurate with experience". Not relevant.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the details from each section.
We need to format as HTML: use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to decide what is a list. The duties are many sentences; could be turned into
- each duty. Similarly, desired skills could be list. Benefits could be list. Requirements could be list (two items). Qualifications maybe list? But we have only two items: experience and driver's license. Could be list.
We must not repeat job title as heading. So no
for title.
We need to include minor metadata like posting date and deadline maybe as a
at top.
Let's structure:
Initial Posting Date: 09/17/2026. Application Deadline: 10/08/2026.
Then About the role
... job description paragraph ...
Then Responsibilities
- ... each duty ...
Then Requirements
- Two years of full-time experience determining eligibility for benefits and/or verifying, validating, analyzing, and/or evaluating information such as police reports, medical and psychological assessments, treatment plans, diagnosis and outcomes, income and tax records, and/or insurance plans. This experience could be gained in positions such as victim's advocate, case worker, mental health specialist, workers'-compensation claims examiner, risk management analyst, unemployment insurance adjudicator, paralegal, insurance claims adjuster, medical-treatment claims adjuster, or financial claims adjuster.
- Have and maintain an Oregon driver's license.
Then Qualifications
maybe we could put Desired Skills And Attributes under Qualifications? But we also have Skills heading. Perhaps Qualifications could be the Desired Skills And Attributes? But the instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So Qualifications and Skills are separate. We need to decide what goes where.
Qualifications could be the minimum qualifications? But we already used Requirements for that. Could swap: Requirements = minimum qualifications, Qualifications = desired skills/attributes. Skills could be something else? But we don't have other skills besides desired skills. Could put desired skills under Skills, and leave Qualifications empty? But we must not create a heading with filler. So we should only include headings that have real content. So we need to decide which heading to use for desired skills. Could be Skills. Then Qualifications could be omitted. Or we could put desired skills under Qualifications and omit Skills. Which is more appropriate? The posting has "Desired Skills And Attributes". That aligns with Skills heading. So we use Skills
for that list.
Thus Qualifications heading omitted.
Now Benefits: Benefits
- ... each benefit ...
Pay: Pay
Salary Range: $4,519 - $6,904 (presumably monthly).
Schedule: omitted.
We also need to include maybe location? Not required but could be part of About the role or Benefits. The posting mentions "Permanent, full-time employment in Salem, Oregon." That's a benefit/condition. Could include in Benefits list.
We need to preserve all substantive information. So we must include that location statement somewhere. Could be in Benefits list as an item.
Also "Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package." That's benefits.
Also "A workplace where individual contribution matters and is recognized; and where creativity and accomplishment are rewarded." Could be benefit.
"Opportunity to expand your government auditing and data analysis skills." Benefit.
"Excellent medical, dental, and vision benefits." Benefit.
"Pension and retirement programs." Benefit.
"Endless peer and management support, and representation by the Service Employees International Union (SEIU)." Benefit.
"For more information about our benefits, you can learn here." That's a link; we could keep as sentence but maybe it's boilerplate? It's a reference; could keep as prose.
We should not include application instructions, but this sentence about benefits link is okay.
Now we need to ensure we don't duplicate lines. The duties list includes many sentences; we need to extract each duty as separate - . Let's parse the DUTIES AND RESPONSIBILITIES (in Part) block:
Claims Evaluation, Analysis and Eligibility
- Interprets and applies Oregon Revised Statutes, Chapter 147, Oregon Administrative Rules and Oregon Criminal Code to evaluate applications and determine program eligibility for compensation in a victim-centered and trauma-informed manner.
- Conducts in-depth evaluation and analysis of supporting documentation for each CVC application including, but not limited to, medical records, law enforcement reports, protective orders, and any other pertinent documents to determine eligibility per state statute and rule.
- Communicate with applicants, medical providers, law enforcement, and advocates via phone and email to obtain the information needed to determine eligibility and manage claims.
- Regularly and consistently applies statute, rule, DOJ and CVSSD policies and procedures to compose clear, trauma-informed administrative orders, requests for information, and inquiry responses
- Evaluates requests for reconsideration, by reviewing any new information provided and determining whether newly provided information changes original decision to deny the claim and responds to applicant in the appropriate manner.
- Assists in the preparation and defense of claims that are appealed to the Workers’ Compensation Board, including testifying in front of the Board when necessary.
Program Monitoring and Claim Management
- Manages claims throughout their life cycle until expiration, providing consistent support and communication with victims, survivors, advocates and service provider.
- Authorizes payments of up to $47,000 per claim for compensable, crime-related expenses based on statutory guidelines and submitted documentation, and allowable losses.
- Conducts detailed evaluation of documents to authorize compensation for reasonable treatment costs rendered by service providers.
- Authorizes requests for compensation after program and payment eligibility has been established, following review of all supporting documentation including medical documentation such as chart notes and treatment plans.
- Provides verbal and written communication with victims, survivors, medical/service providers, advocates and community partners regarding application decisions, services, the CVC program process, funding limits, and compensation requests- consistently citing relevant OARs/ORS.
Court Testimony
- Provides supporting documentation upon receipt of request from the District Attorney’s Office prior to restitution hearings.
- Attends and testifies virtually or in person at restitution hearings to explain CVC processes, allowed expenses, and the basis for award and payment.
Program Coverage and Support
- Rotates as Examiner of the Day, providing coverage for other examiners and claims specialists, supporting applicants and partners with timely, trauma-informed assistance
- Provides administrative support as needed
Training
- Provides training to CVC staff, claims examiners and program service providers as required to strengthen trauma-informed, victim-centered practices across Oregon’s and provide support to victims of crimes.
- Other duties as assigned
We need to keep all these as list items.
Now Desired Skills And Attributes list:
- Experience navigating criminal justice, victim advocacy, social services, healthcare or public programs supporting trauma‑impacted individuals and coordinating across multiple partners.
- Training and applied experience in trauma‑informed practices, crisis response, domestic/sexual violence work, cultural humility, equity, and anti‑racism principles.
- Experience communicating with individuals experiencing trauma or crisis while maintaining clarity, professionalism, and appropriate boundaries.
- Experience evaluating complex or conflicting documentation (e.g. medical records, legal documents, law enforcement reports, protective orders) to make eligibility or case determinations, including making high‑judgment decisions in roles requiring autonomy, and accountability.
- Experience interpreting and applying statutes, administrative rule,
for prose. We need to decide what is a list. The duties are many sentences; could be turned into
- each duty. Similarly, desired skills could be list. Benefits could be list. Requirements could be list (two items). Qualifications maybe list? But we have only two items: experience and driver's license. Could be list.
We must not repeat job title as heading. So no
for title. We need to include minor metadata like posting date and deadline maybe as a
at top. Let's structure:
Initial Posting Date: 09/17/2026. Application Deadline: 10/08/2026.
ThenAbout the role
... job description paragraph ...
ThenResponsibilities
- ... each duty ...
Requirements
- Two years of full-time experience determining eligibility for benefits and/or verifying, validating, analyzing, and/or evaluating information such as police reports, medical and psychological assessments, treatment plans, diagnosis and outcomes, income and tax records, and/or insurance plans. This experience could be gained in positions such as victim's advocate, case worker, mental health specialist, workers'-compensation claims examiner, risk management analyst, unemployment insurance adjudicator, paralegal, insurance claims adjuster, medical-treatment claims adjuster, or financial claims adjuster.
- Have and maintain an Oregon driver's license.
Qualifications
maybe we could put Desired Skills And Attributes under Qualifications? But we also have Skills heading. Perhaps Qualifications could be the Desired Skills And Attributes? But the instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So Qualifications and Skills are separate. We need to decide what goes where. Qualifications could be the minimum qualifications? But we already used Requirements for that. Could swap: Requirements = minimum qualifications, Qualifications = desired skills/attributes. Skills could be something else? But we don't have other skills besides desired skills. Could put desired skills under Skills, and leave Qualifications empty? But we must not create a heading with filler. So we should only include headings that have real content. So we need to decide which heading to use for desired skills. Could be Skills. Then Qualifications could be omitted. Or we could put desired skills under Qualifications and omit Skills. Which is more appropriate? The posting has "Desired Skills And Attributes". That aligns with Skills heading. So we useSkills
for that list. Thus Qualifications heading omitted. Now Benefits:Benefits
- ... each benefit ...
Pay
Salary Range: $4,519 - $6,904 (presumably monthly).
Schedule: omitted. We also need to include maybe location? Not required but could be part of About the role or Benefits. The posting mentions "Permanent, full-time employment in Salem, Oregon." That's a benefit/condition. Could include in Benefits list. We need to preserve all substantive information. So we must include that location statement somewhere. Could be in Benefits list as an item. Also "Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package." That's benefits. Also "A workplace where individual contribution matters and is recognized; and where creativity and accomplishment are rewarded." Could be benefit. "Opportunity to expand your government auditing and data analysis skills." Benefit. "Excellent medical, dental, and vision benefits." Benefit. "Pension and retirement programs." Benefit. "Endless peer and management support, and representation by the Service Employees International Union (SEIU)." Benefit. "For more information about our benefits, you can learn here." That's a link; we could keep as sentence but maybe it's boilerplate? It's a reference; could keep as prose. We should not include application instructions, but this sentence about benefits link is okay. Now we need to ensure we don't duplicate lines. The duties list includes many sentences; we need to extract each duty as separate - . Let's parse the DUTIES AND RESPONSIBILITIES (in Part) block: Claims Evaluation, Analysis and Eligibility - Interprets and applies Oregon Revised Statutes, Chapter 147, Oregon Administrative Rules and Oregon Criminal Code to evaluate applications and determine program eligibility for compensation in a victim-centered and trauma-informed manner. - Conducts in-depth evaluation and analysis of supporting documentation for each CVC application including, but not limited to, medical records, law enforcement reports, protective orders, and any other pertinent documents to determine eligibility per state statute and rule. - Communicate with applicants, medical providers, law enforcement, and advocates via phone and email to obtain the information needed to determine eligibility and manage claims. - Regularly and consistently applies statute, rule, DOJ and CVSSD policies and procedures to compose clear, trauma-informed administrative orders, requests for information, and inquiry responses - Evaluates requests for reconsideration, by reviewing any new information provided and determining whether newly provided information changes original decision to deny the claim and responds to applicant in the appropriate manner. - Assists in the preparation and defense of claims that are appealed to the Workers’ Compensation Board, including testifying in front of the Board when necessary. Program Monitoring and Claim Management - Manages claims throughout their life cycle until expiration, providing consistent support and communication with victims, survivors, advocates and service provider. - Authorizes payments of up to $47,000 per claim for compensable, crime-related expenses based on statutory guidelines and submitted documentation, and allowable losses. - Conducts detailed evaluation of documents to authorize compensation for reasonable treatment costs rendered by service providers. - Authorizes requests for compensation after program and payment eligibility has been established, following review of all supporting documentation including medical documentation such as chart notes and treatment plans. - Provides verbal and written communication with victims, survivors, medical/service providers, advocates and community partners regarding application decisions, services, the CVC program process, funding limits, and compensation requests- consistently citing relevant OARs/ORS. Court Testimony - Provides supporting documentation upon receipt of request from the District Attorney’s Office prior to restitution hearings. - Attends and testifies virtually or in person at restitution hearings to explain CVC processes, allowed expenses, and the basis for award and payment. Program Coverage and Support - Rotates as Examiner of the Day, providing coverage for other examiners and claims specialists, supporting applicants and partners with timely, trauma-informed assistance - Provides administrative support as needed Training - Provides training to CVC staff, claims examiners and program service providers as required to strengthen trauma-informed, victim-centered practices across Oregon’s and provide support to victims of crimes. - Other duties as assigned We need to keep all these as list items. Now Desired Skills And Attributes list: - Experience navigating criminal justice, victim advocacy, social services, healthcare or public programs supporting trauma‑impacted individuals and coordinating across multiple partners. - Training and applied experience in trauma‑informed practices, crisis response, domestic/sexual violence work, cultural humility, equity, and anti‑racism principles. - Experience communicating with individuals experiencing trauma or crisis while maintaining clarity, professionalism, and appropriate boundaries. - Experience evaluating complex or conflicting documentation (e.g. medical records, legal documents, law enforcement reports, protective orders) to make eligibility or case determinations, including making high‑judgment decisions in roles requiring autonomy, and accountability. - Experience interpreting and applying statutes, administrative rule,