Dog Trainer

About the role

We’re proud to be where the pets go to find everything they need to live their best lives, from their favorite meals and toys to trusted supplies and expert support. Our mission is to improve lives by doing what’s right for pets and people.

Position Overview

As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco’s mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs.

Position Responsibilities

• Provide World Class Dog Training Services
  • Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
    • Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
    • Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
    • Maintain accurate records of training sessions, progress, and pet parents' feedback.
• Work Cross Functionally with the Grooming and Veterinary Teams
  • Engage in holistic whole health solutions for all pet parents.
  • Complete and apply ongoing training programs to maintain a high level of expertise in the role.
• Engage with Guests for 360-Degree Solutions
  • Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
  • Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
  • Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
  • Perform related duties to support the Pet Care Center in achieving its performance goals.
  • Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
  • Complete cash register transactions and support guests with their OMNI shopping experience as needed.
  • Adhere to established operational guidelines, policies, and procedures.
  • Promote a positive culture of teamwork, inclusion, and collaboration.

Certification Requirements

• Stage 1: Complete the ‘Dog Training Instructor Program (DTIP)’ to become Petco Certified Dog Trainer consisting of the following:
  • Dog Training Apprentice: 6-weeks weeks of instructor led learning and development.
• Stage 2: Successfully run and grow the dog training business in one of Petco’s Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state-of-the-art online booking and scheduling systems.
• Stage 3: Complete the Health & Wellness Certification Program for Dog.

Basic Qualifications

• Passionate about animal care, training, and welfare and genuinely interested in improving the lives of pets and their pet parents.
• Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
• Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
• Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Start Rate

$16.94

Additional Information

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