Dog Daycare Supervisor

About Bark Away: Bark Away is a premium dog care company that is part of Digs Dog Care. It offers pups DayPlay, Overnight Stays, Grooming, and Training. The company is built on the belief that every pup deserves to feel safe, loved, and at home, and every team member plays a real role in making that happen. Employees participate in a shared ownership program.

About the Role

Pack Leaders are the heart of the daily experience at Bark Away—responsible for the hands‑on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love for animals, sharp observational skills, and the ability to stay calm and proactive in a fast‑paced environment. Pack Leaders maintain facility cleanliness, monitor dog health and behavior, and communicate any concerns promptly to their supervisor. A Pack Leader embodies the Bark Away and Digs standard: treating every pup like family and delivering premium, attentive care.

Responsibilities

• Ensure the safety and well‑being of all daycare and boarding dogs using proper handling techniques.
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non‑approved handling methods.
• Deliver a hospitality‑first experience by engaging warmly with every dog and making each visit feel welcoming and stress‑free.
• Keep play areas and accommodations clean, including clean‑up of bodily functions and proper use of cleaning chemicals.
• Follow all feeding, medication, exercise and allergy protocols for every animal in care.
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed.
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease.
• Assist with grooming tasks (bathing, brushing, drying).
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience.
• Work respectfully with teammates and maintain a positive, professional attitude at all times.

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills (written and verbal).
• Ability to handle animals safely and confidently, including large/giant breed dogs.
• Strong attention to detail.
• Ability to follow directions closely (written and verbal).
• Strong ability to work independently and as part of a team.
• Ability to remain calm and level‑headed with a pleasant demeanor.
• Physically able to lift up to 50 lbs., bend, and stand or walk for long periods.
• Comfortable working indoors and outdoors with dogs of all sizes and temperaments.
• Available for flexible scheduling, including holidays and weekends.

Growth Path

• Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
• Sets an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
• Demonstrates exceptional attention to detail and can communicate effectively with peers and supervisors.
• Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
• Upholds LFKC’s Code of Conduct and positively contributes to team culture and teamwork.

Benefits

• Dental and vision benefits kick in shortly after your start date.
• Eligibility for a 401(k) with up to 4% company match after 90 days.
• Medical benefits and PTO become available at 6 months for full‑time teammates.
• Eligibility to join the DigIn Shared Ownership Program after one year.
• Discounted DayPlay at many locations.

Pay

The pay range for this role is $15 – $17 USD per hour.