Docusign Specialist (Biotech/Pharma)

About the role

Seeking an experienced DocuSign Application Specialist to support and administer DocuSign as an enterprise-level e-signature platform, including integrations, validation, and global business support. This role will play a key part in the transition from Adobe Acrobat Sign to DocuSign and will ensure secure, compliant, and scalable eSignature solutions across regulated environments.

Responsibilities

• Administer, configure, and support DocuSign eSignature (and CLM, if applicable) in an enterprise environment.
• Design, build, and maintain DocuSign templates, workflows, PowerForms, envelopes, and reporting.
• Develop and support DocuSign APIs and OOTB integrations with enterprise platforms.
• Configure and support SSO integrations (SAML/OAuth) for DocuSign.
• Ensure compliance with validated system requirements (21 CFR Part 11) including documentation, audit readiness, and electronic signature controls.

Requirements

• 7+ years of experience supporting enterprise eSignature platforms, with strong hands-on DocuSign experience.
• Deep expertise in DocuSign Templates, PowerForms, Workflows, APIs, and Reporting.
• DocuSign Admin Console and account configuration.
• Experience integrating DocuSign using REST APIs, JSON, XML (XSD/XSLT knowledge preferred).
• Experience configuring SSO (SAML 2.0 / OAuth) for enterprise applications.
• Strong experience working in validated environments (21 CFR Part 11) mandatory.
• Experience supporting enterprise applications across UNIX and Windows platforms, including log analysis.
• Hands-on experience with incident, problem, and change management tools (e.g., ServiceNow).

Nice to have

• Experience with DocuSign CLM.
• Experience migrating from Adobe Acrobat Sign to DocuSign.
• Exposure to GxP systems beyond Part 11.

Pay

$45.34 - $48.57/hr

Schedule

• 6-12 month assignment, possibility of extension based upon performance and budget.
• Monday - Friday, standard hours (REMOTE).