Documentation Specialist
About the role
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Performs administrative and operational tasks to increase the overall efficiency of a company's daily business operations. Supports functions related to administrative support of Operations, Facilities and Quality Control for assigned location.
Responsibilities
- Review customer test reports & customer cards for accuracy
- Type test customer test reports
- Prepare and email customer quotation at direction of sales team
- Review the test sample entry for accuracy
- Oracle order confirmation and proforma invoice entry
- Provides excellent customer service to clients, and maintains positive interaction with peers and supervisors
- Provide administrative support to operations team to increase the overall efficiency of a company's daily business operation
- Perform clerical duties including filing, scanning and emailing
- Performs additional office management tasks as directed
- Adheres to internal standards, policies, and procedures
Qualifications
- Ability to coordinate multiple projects at once
- Ability to work independently, use time wisely and multi-task
- Language Skills: English
- Mathematical Skills: Intermediate
- Reasoning Skills/Abilities: Intermediate
- Computer Skills: Proficiency with Microsoft Office applications, including Outlook, Word and Excel
- Strong attention to detail and organizational and interpersonal skills
Pay
The expected salary for this position is $20.00 to $23.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
Benefits
- Health: Medical, dental and vision insurance, life insurance, employee assistance programs
- Wealth: 401(k) with company match (immediate vesting upon enrollment)
- Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
- Work-Life Balance: Paid-time off and family leave