Documentation Specialist

About the Role

As a Documentation Specialist with Pearls & Stars Exclusive Travel LLC, your work will center on helping the organization keep administrative and operational work moving through accurate records, scheduling, coordination, and dependable follow-up. This position supports the day-to-day customer, administrative, operational, or business workflows.

Responsibilities

• Organize schedules, requests, records, documents, and recurring operational tasks.
• Update trackers and shared systems so current status and ownership are clear.
• Follow up on missing information, overdue items, or routine exceptions.
• Keep track of open work by preparing concise handoffs, summaries, and documentation for the people who need them.

Success in this role means schedules, records, and open tasks stay current; handoffs are clear; and routine work moves forward without repeated reminders.

Requirements

• Strong organization and follow-through.
• Clear written communication.
• Comfort with email, spreadsheets, shared documents, and online business systems.
• Attention to deadlines, records, and handoffs.
• Comfort applying these habits specifically to documentation responsibilities rather than treating the work as generic administrative support.

Training on company-specific processes or systems may be provided where appropriate.

Work Arrangement

Full-time, 100% remote within the United States. Associate level.

Pay

Base compensation: $38,000–$52,000 per year, depending on experience and qualifications.