Documentation Review Specialist

About the role

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Job Responsibilities

• Uses adept knowledge of state specific laws and Company standard operating policies and procedures for services requested
• Validates that documents from the funeral home to support requested service complies with state law and Company policies and procedures
• Interprets and evaluates documentation to verify information on all services is completed accordingly with accuracy and consistency
• Demonstrates quick response to document inquiries and directs customers with clear instructions to correct documentation as needed
• Maintains professional and cooperative relationships with all customer locations

Minimum Requirements

• Education: High School or equivalent
• Experience: 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience: Experience working in a customer-focused and fast-paced professional environment required
• Knowledge, Skills & Abilities: Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation

• Salary: $18.00/hr.
• Benefits: Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

Postal Code

96817

Category (Portal Searching)

Human Resources

Job Location

US-HI - Honolulu