Documentation Manager, Platforms & Ecosystems
Ladders · United States · 3 days ago
RemoteRemoteAdministrative$115k–$218k/yrFull-time
Responsibilities
- Lead and grow the documentation team through hiring, coaching, and performance management
- Redesign documentation processes to leverage AI for efficiency and broader coverage
- Develop AI skills and content automation approaches to strengthen documentation reliability
- Monitor advances in AI to keep documentation practices current and competitive
- Collaborate with stakeholders to ensure timely delivery of documentation content
- Align documentation priorities with product roadmaps and broader team objectives
Qualifications
- 8+ years in technical writing or content strategy
- 4+ years of experience managing teams
- Hands-on experience with generative AI tools and content automation
- Pioneering leadership in transforming documentation processes or tools
- Proven ability to define metrics and frameworks for content quality