Documentation Coordinator

About Ascent

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.

Guiding Principles

• A strong commitment to excellence, driven by the passion and dedication of every team member.
• Dedication to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve.
• Perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish.
• 'Play smart' by delivering on our commitments in an honest, fair and ethical manner.
• Treat every person with whom we interface with the utmost dignity and respect.
• Make every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

What You’ll Do

• Prepares documents that are compliant with US customs and customs clearance destination.
• Ensures all documents are sent out timely.
• Reviews daily reports to prioritize responsibilities for the day.
• Gathers and submits documentation for shipments to ensure they can sail on time.
• Answers alerts and emails from Smithfield and their customer base in a timely manner.
• Provides assistance to customers and administrative staff.
• Complies with state laws, policy and company procedures.
• Aids clients with problems or questions regarding their invoices.
• Ensures AES is completed timely and accurately.
• Understands the Harmonized Tarriff schedule and Schedule B Numbers.
• Performs other general office duties as assigned.
• Receives guidance for overall objectives; works with operations and within company and department policies and guidelines using independent judgment to achieve assigned objectives.

What You’ll Bring

• A high school diploma or general education degree (GED); or equivalent combination of education and experience.
• Previous office experience required.
• Understanding of the Harmonized Tarriff schedule and Schedule B Numbers.
• Strong written and verbal communication skills.
• Ability to respond to verbal and written inquiries or complaints from customers.
• Ability to effectively present information to customers, prospects, top management, and public groups.
• Microsoft Word, PowerPoint, Excel and ten-key skills.
• Mathematical skills including ability to work with fractions, percentages, ratios and proportions to practical situations.
• High school diploma or GED; or equivalent combination of education and experience.
• Current valid driver’s license.
• Self-motivated, able to maintain confidentiality, honest, friendly, punctual, and organized, have a positive attitude and be able to work unsupervised.
• Prioritize, organize and delegate assignments.

Ascent’s Competitive Benefits

• 401(k) and employer matching.
• Life Insurance.
• Health, Dental, Vision Insurance.
• Short- & Long-Term Disability.
• Paid Time Off (PTO).
• Employee Assistance Program.
• Paid Parental Leave.
• Employee Wellness Program.
• Paid Holidays.
• Employee Recognition Programs.
• Flexible Spending Account (FSA).
• Tuition Reimbursement.
• Health Savings Account (HSA).
• Overtime, Differential & Bonus Pay.