Document Verification Specialist (On-site)

About Us

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive—and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions, and recognizing great performance.

Responsibilities

• Timely and accurately review, validate, and execute documents related to foreclosure actions.
• Provide clear, concise feedback to foreclosure firms on documents that require revision.
• Calculate, prepare, compile, and provide judgment figures and other debt information to attorneys.
• Ensure accounts are properly documented with accurate and comprehensive status updates.
• Follow established company guidelines, department policies, and procedures.
• Ensure compliance with all investor requirements.
• Identify opportunities to shorten timelines, drive performance, and minimize losses for the department, company, clients, and investors.
• Potentially testify at deposition/trial in person, by telephone, or Zoom.
• Assist on other projects assigned by management.
• Ability to effectively and accurately convey information to others.
• Perform related duties as assigned by management.

Requirements

• High school diploma required.
• College degree preferred.
• 2+ years foreclosure experience required.
• 3+ years direct foreclosure or mortgage servicing related experience required.
• Active Notary Public commission required.

Skills

• Proficiency in Black Knight/LPS required.
• Proficient in Microsoft Office—Outlook and Excel.
• Proficient in Adobe/FoxIt PDF editor.
• Clear, concise verbal and written communication skills.
• Ability to multi-task in an environment of changing priorities by maintaining a daily worklist in addition to other assignments.
• Excellent computer and internet skills.
• Self-starter with excellent time management skills and ability to work with general supervision applying established procedures and specific standards.

Work Environment

• Required to work in physical office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.
• Adoption Assistance.
• Tuition & Certification reimbursement.
• Employee Mortgage Loan Program.
• Employee Emergency and Disaster Fund to support team members experiencing hardships.

Community & Growth

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception).
• Matching Gifts Program—dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.
• More than $6,000,000 donated since 2020.
• 1 in 5 employees participates in at least one Employee Resource Group (ERG).

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.