Document Support Specialist

Position Details

Location: Boston, MA
Work Model: Hybrid, (5:00pm - 12:30am)
Degree: Not Required

Responsibilities

• Responding to document production requests and ensuring timely resolution
• Creating, editing, formatting, and converting complex documents across multiple platforms
• Tracing document and software-related issues
• Preparing presentations, organizational charts, correspondence, and mail merge projects
• Maintaining expertise in document management and productivity applications
• Collaborating with colleagues to meet deadlines and deliver exceptional internal service

Requirements

• 5+ years of administrative, document production, or secretarial experience within a professional services environment
• Advanced proficiency with Microsoft 365 and PDF editing tools
• Strong problem-solving abilities and technical troubleshooting skills
• Exceptional attention to detail and organizational skills
• Able to prioritize competing deadlines in a fast-paced setting
• A positive, customer-focused approach with excellent written and verbal communication skills

Qualifications

• Bachelor's degree (Not Required)

Skills

• Advanced proficiency with Microsoft 365 and PDF editing tools
• Strong problem-solving abilities and technical troubleshooting skills
• Exceptional attention to detail and organizational skills
• Able to prioritize competing deadlines in a fast-paced setting
• A positive, customer-focused approach with excellent written and verbal communication skills

Benefits

• Competitive compensation up to $95K
• Bonus eligibility
• Comprehensive benefits
• Strong life flexibility

Pay

• $95K

Schedule

• Hybrid, (5:00pm - 12:30am)