Document Support Clerk-Part Time

About the role

This position supports inbound and outbound client mailings onsite at Cisive’s Easton, Maryland office. The role also provides exceptional administrative support and customer service to the department’s daily functions.

Values

• Integrity First: We uphold the highest ethical standards in everything we do.
• Innovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions.
• Win Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices.
• Customer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management.
• Stay One Step Ahead: We proactively seek knowledge that helps us—and our clients—stay ahead of the curve.

Responsibilities

• Prepare and ensure mailings are executed with excellence and urgency.
• Monitor outgoing packages to ensure all items are submitted to the post office in a timely fashion.
• Provide administrative coverage and support, including mailings, email execution, answering phones, fingerprinting, scheduling appointments, scanning cards, etc.
• Assist with client facility badging process and conduct research for record improvement projects.
• Perform any other tasks as directed by leadership.
• Complete fingerprint training and pass the State of Maryland fingerprint technician course (provided by Cisive).

Qualifications

• High School Diploma or equivalent required.
• Ability to work onsite in Easton, MD, Monday through Friday, 12:30 pm EST – 4:30 pm EST.
• Pass a thorough background check, including fingerprinting.
• Pass a certified fingerprint technician course through the State of Maryland.
• Proficiency in Microsoft Office.
• Ability to multitask efficiently and effectively.
• Strong attention to detail and highly organized.
• Excellent written and verbal communication skills.
• Notary certification is a plus (not required).

Schedule

Monday through Friday, 12:30 pm EST – 4:30 pm EST, onsite in Easton, Maryland.