Document Management Technician (32452)

About the role

The Medical Records Clerk (internally called a Document Management Technician) is responsible for gathering, printing, preparing and scanning company documents or examinee charts for use. This position performs a variety of tasks such as sorting records, creating cover letters, updating client lists, data entry and maintaining efficient document storage, all in accordance with strict timelines needed.

Responsibilities

• Prepare, print, sort, scan, process and maintain electronic and/or hard copies of charts, medical report forms or company documents.
• For medical reports: Gather and organize examinee charts for examinations and/or deposition purposes. Finalize completed charts by confirming all records are included and consolidate charts in proper order. Ensure no duplicates or unnecessary documents are stored.
• Prepare and ship records to physicians utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes and in accordance with client instructions.
• Perform clerical duties such as typing, filing, emailing, and proofreading as required. May be responsible for mail duties.
• Promote effective and efficient utilization of all company supplies and resources.
• Protect examinee rights by maintaining confidentiality of personal and financial information at all times and in accordance with HIPAA regulations.
• Perform other duties as assigned.

Qualifications

• Education and/or Experience: High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.
• Knowledge: Must possess knowledge of general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have a full understanding of HIPAA regulations and compliance.
• Skills: Ability to follow instructions and respond to managements’ directions accurately. Must demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team-oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions.

Benefits

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.