Document Management Specialist
About the Company
Acrisure is a global fintech leader empowering millions of ambitious businesses and individuals with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. Over the last twelve years, Acrisure has grown from $38 million to nearly $5 billion in revenue and employs over 19,000 colleagues in more than 20 countries. Built on entrepreneurial spirit, Acrisure prioritizes leadership, accountability, and collaboration.
About the Role
Acrisure is seeking a Document Management Specialist to provide administrative and document management support to the claims team. This role involves processing claim documentation, maintaining electronic claim files, and supporting day-to-day administrative activities to ensure an efficient claims operation. This position is ideal for someone who enjoys detail-oriented work, staying organized, and supporting a collaborative team environment. Previous insurance experience is beneficial but not required; training will be provided for candidates with strong organizational skills and a desire to build a career in the insurance industry.
Responsibilities
- Receive, prepare, scan, and electronically file incoming claim documents
- Accurately index documentation into the appropriate electronic claim files
- Prepare letters, forms, and claim-related documents for mailing
- Assist with incoming and outgoing mail processing
- Maintain organized electronic records and documentation
- Support claims professionals with general administrative and clerical activities
- Ensure document accuracy and timely processing
- Perform additional duties and projects as assigned
Requirements
- Previous administrative, clerical, customer service, or office support experience (beneficial)
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office applications
- Ability to learn new systems and processes
- Ability to work both independently and collaboratively as part of a team
- High school diploma or equivalent (required)
- Additional education or administrative experience (beneficial)
- Comfortable with an on-site presence to support collaboration and teamwork
Benefits
Acrisure offers a comprehensive suite of benefits and perks, including:
- Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity and paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.