Document Management Specialist

We are looking for a Document Management Specialist to support high-volume document intake and records handling for a Long-term Contract position based in Sacramento, California. This role is ideal for someone who is highly organized, attentive to detail, and comfortable reviewing document quality and accuracy in a structured environment. The selected candidate will help ensure incoming materials are properly identified, categorized, and routed so claims-related information is processed efficiently and correctly. Responsibilities: • Examine digitized incoming correspondence and verify that each file is accurately identified according to established document naming and classification standards. • Research items that arrive without sufficient claim information and determine the appropriate next step based on available details. • Route potential new claim documents to the appropriate intake team and send unidentifiable materials to internal support groups for further evaluation. • Conduct quality checks on scanned files to confirm image clarity, completeness, and the presence of valid claim information before acceptance. • Return or reject documents that fail imaging or validation standards and communicate issues when materials cannot be processed as submitted. • Assign scanned records to the correct claim file by reviewing key identifiers and cross-referencing information within the claims management system. • Enter document metadata, including service date and document category, into internal systems with a high degree of accuracy. • Assist with additional document control tasks, special assignments, and project-based work as needed. • Experience with detailed document review, records processing, or image-based file validation in an administrative or operations setting. • Strong attention to detail with the ability to identify inconsistencies, missing information, and quality issues in scanned materials. • Ability to investigate and match documents using multiple data points such as names, claim details, and related reference information. • Comfortable working within structured workflows and following established document handling standards. • Proficiency in data entry and system navigation with a focus on accuracy and efficiency. • Effective written and verbal communication skills for escalating issues and coordinating with internal teams. • Ability to manage repetitive tasks while maintaining consistent quality and productivity. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.