Document Collections Specialist

Typical Day

• Create cases in Salesforce and attach relevant documentation.
• Research repair history and contact applicable dealerships for repair orders.
• Develop a Repair History Report from collected repair orders.
• Obtain sales documents such as Bill of Sale, Title Application, Registration, Lease Agreements, and Sales Contracts.
• Communicate and build relationships with dealerships and field personnel to receive required documentation.
• Cook up Salesforce cases and collect documents for the Breach of Warranty department.

Job Qualifications

• Bachelor’s Degree required.
• Strong working knowledge of Microsoft Office products, especially Excel and PowerPoint.
• Preferred knowledge of Salesforce.
• Strong verbal and written communication skills.
• Strong organizational and time management skills.

Perks

• Weekly pay
• 16 paid holidays
• 10–15 days of Paid Time Off
• Enhanced medical benefits
• Kelly Perks-Discount Program

About Kelly

• Supports employees through various benefits and perks.
• Retirement savings plan, service bonus, and holiday pay plans.
• Transit spending account.

What Happens Next?

Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. However, don't worry—your profile remains part of our network, expanding your opportunities even more.

Helping You Discover What's Next

At Kelly, we're dedicated to helping you discover what's next in your career. Let's get to work!

Job Details

• Shift: Monday–Friday, 8am–5pm, with Fridays being work from home.
• Location: Not 100% remote; candidates must live within a commutable distance to Murfreesboro, TN and have a completed Bachelor’s Degree.
• Bonus Opportunity: Quarterly bonus of up to $1,500 if KPIs are met.

Company Information

• Commitment to equal employment opportunities.
• AI-powered tools used during the recruitment and hiring process.
• Compliance with California’s state and local Fair Chance laws.