Doctor Coordinator

About the role

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Doctor Coordinator to join our hospital support team. Are you passionate about animals? Are you a multi-tasking, admin extraordinaire? If so, the Doctor Coordinator position is a great way to gain exposure to veterinary medicine or advance your career in the field. As a Doctor Coordinator, you will support the receiving ER Veterinarians by performing administrative duties and communicating with the Charge Nurse in coordinating patient flow in a fast-paced, high volume emergency setting.

Responsibilities

• Record patient history from the registration sheet into the patient medical record
• Attach rDVM records, pictures, diagnostics, etc. to the patient medical record, and create a written summary as needed in the patient history
• Begin discharge templates for DVM approval and finalization
• Dispense prescriptions per DVM instructions
• Track and help finalize diagnostics
• Coordinate with Charge Nurse to schedule procedures
• Coordinate patient care, such as surgery and ultrasounds between departments
• Locate and room patients
• Follow up on client communications as appropriate
• Schedule specialty consultations for clients
• Create cost estimates per DVM instruction
• Review and discuss cost estimates with clients
• Get client signatures on informed consent and estimates as appropriate
• Set up for specific exam types including fluorescein stain and ear cytology
• Call poison control, outside pharmacies, or any other organization that can remove administrative tasks from doctors

Requirements

Knowledge, Skills, and Abilities

• Knowledge of veterinary practice and safety measures
• Working knowledge of veterinary computer systems to input charges and other client/animal information
• Knowledge in general janitorial and cleaning methods
• Teamwork and interpersonal skills to work in cooperative and close fashion within critical care environment
• Customer service skills
• Ability to work in stressful situations associated with high volume, urgent care animal practice where accuracy, organization, and flexibility is always needed
• Ability to have a flexible schedule and work varied shifts as needed, including holidays and on-call
• Understanding of animal behavior and knowledge of safe animal restraints practices preferred
• Self-motivated
• Ability to multi-task in a fast-paced environment and work with high attention to detail

Education and Experience

• Minimum of one year working in Client Care, preferably in the veterinary field
• Valid driver’s license for driving the DoveLewis transport van desired
• Experience in critical care or emergency small animal care in private, non-profit, or educational organization preferred
• Any suitable combination of experience or education may substitute

Pay

Wage: $22–24/hr depending on experience.

Schedule

Our Doctor Coordinators work an average of 35 hours a week in a 4/3 schedule (4 on, 4 off, 3 on, 3 off). If you have questions or concerns about this schedule, please reach out so that we can discuss.

Benefits

We live up to our mission of providing the best emergency, critical, and specialty care to our patients and service to our clients. Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.

• Medical, dental, and vision insurance
• Paid time off
• Veterinary discounts
• Positive work environment
• Continuing education benefits and opportunities to grow skills and capacities