Dock Worker 2

About the role

Mission Support Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Responsibilities

• Demonstrate GWH’s Core Values in all actions and ensure adherence to Guiding Principles and CARF standards.
• Operate forklift and other assigned equipment safely in accordance with organizational and safety policies and procedures.
• Ensure alignment and consistency of all aspects of the outlet store operations.
• Process donated goods efficiently and effectively based on GWH’s needs and adapt to changes in commodities processing as assigned.
• Bale merchandise, identifying items that can be baled together or must be processed separately.
• Assist with quality control assurance.
• Maintain accurate bale count with production equivalent to 8‑10 bales per 8‑hour shift, averaging over 1 bale per hour.
• Sort totes and process each tote with a sense of urgency.
• Ensure that all products are constantly being rotated.
• Assist in efficient movement of goods on the dock or production areas, and load/unload trucks with the aid of material handling equipment as needed.
• Fill outlet boats with product and rotate on and off the floor per rotation schedule.
• Sort product into appropriate salvage, recycling, and trash based on current commodity expectations.
• Maintain processing area in a neat and clean condition.
• Use safe work procedures and personal protective equipment as required and report incidents and injuries immediately to a supervisor.
• Follow compliance standards and GWH guidelines for processing different commodities.
• Report equipment, machinery, and other GWH property repairs and/or maintenance to a manager in a timely manner.
• Complete daily required paperwork (e.g., forklift pre‑use safety inspection, logs, maintenance reports) accurately and promptly.
• Establish and maintain cooperative, functional work relationships with all team members.
• Perform other duties as assigned by management.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Goodwill Forklift Certified.
• Six (6) months of experience as a Material Handler, or equivalent work experience required.
• Proficiency in salvage tracking & reporting.
• Previous spotter experience preferred.
• Safety certifications preferred.
• Knowledgeable in all loading techniques for all salvage load types.
• Ability to see details at close range and adequate distance to guide parking and operating of forklift.
• Ability to work independently.
• Skill in operation monitoring, watching indicators to ensure machinery is functioning properly.
• Ability to multi‑task, make quick decisions, and work in a team‑oriented, fast‑paced environment.
• Punctual and dependable attendance; free from alcohol and drugs.

Physical Requirements / Work Environment

• Ability to stand, twist, bend, squat, reach, kneel, push, and pull.
• Lift up to 40 lb regularly; occasionally lift/move items up to 100 lb (e.g., large bags of donations, televisions, furniture).
• Stand for extended periods of time.
• Specific vision abilities: close vision, peripheral vision, depth perception, and ability to adjust focus.
• Indoor work environment with exposure to outside temperatures.
• Moderate noise level in the normal work environment.

Pay

$13.50 per hour (Non‑Exempt, FLSA status).