Dock Supervisor Sunday - Thursday; Garland, TX

Responsibilities

Oversee the operation of customer account(s), manage daily dock activities and workflow ensuring safety, quality and production goals are met in an efficient and effective manner and to serve as a trusted leader with the ability to encourage, motivate, and promote the well‑being of office and dock associates.

• Comply with all safety standards and requirements to assure a safe and hazard‑free workplace.
• Directly supervise, coach and mentor supervisors and team leads.
• Perform required administrative tasks; prepare reports and correspondence.
• Establish and maintain department standards for productivity, reliability, and accuracy.
• Lead crew by example by loading trucks and/or performing other duties as necessary.
• Maintain dock facilities in an organized manner.
• Ensure adherence to all company policies, procedures and safety standards.
• Develop, retain, and lead team members to ensure efficient operations in support of the company’s mission and goals.
• Monitor, evaluate, and provide recommendations to SECO Management team to maintain efficient dock processes and improve performance.
• Conduct pre‑shift meetings and provide education to employees as needed.
• Develop cost‑saving methods for increased terminal productivity.
• Contribute to short‑ and long‑term organizational planning and strategy.
• Project and schedule dock employees based on forecasted business levels.
• Coach and instruct employees to increase individual and team performance.
• Recognize, reward, and reinforce good performance.
• Promote team‑building efforts to increase morale.
• Oversee the training and development program of all dock employees.
• Assist in hiring and performance evaluations of dock employees.
• Ensure labor hours are balanced amongst team members while managing fatigue factors.
• Provide schedule flexibility to get customer freight processed in a timely manner.
• Oversee supervisors to ensure opening and closing procedures are followed according to policies.
• Coordinate all activities of dock workers, including processing floor, mix and pallet freight.
• Travel to two additional locations, Garland, TX and Ellenwood, GA (outside of Atlanta), for brief periods with overnight stays as necessary.

Requirements

• Two to four years related experience or equivalent.
• Knowledge of cross‑dock operations best practices.
• Demonstrated proficiency in supervising and motivating subordinates.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Basic competence in subordinates’ duties and tasks.
• Strong organizational, problem‑solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.
• Ability to work independently.
• Strong interpersonal skills.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Ability to manage conflict.
• Good judgement with the ability to make timely and sound decisions.
• Bilingual skills a plus.
• Understanding of all safety requirements and cautions.
• Ability to perform the physical labor necessary.
• Ability to effectively communicate with people at all levels and from various backgrounds.

Education

High school Diploma or GED.

Working Conditions

• Continually required to stand and walk.
• Frequently required to lift/push/carry more than 50 pounds.
• Exposure to wet and/or humid conditions (non‑weather) and outside weather conditions.
• Continually loud noise.
• Travel to two additional locations, Garland, TX and Ellenwood, GA, with overnight stays as necessary.

Schedule

Sunday – Thursday; 6:30 am – 4:30 pm (or until duties are completed).