Dock & Door Technician

Experienced Service Technicians Wanted

Weisiger Group is a family-owned company with nearly 100 years of innovation, growth, and success. We are built on principles of trust, integrity, and the drive to support customers and employee growth. LiftOne, a division of Weisiger Group, strives to invest in people and the work they do for our customers. We nurture career growth and believe our employees are the key to our success.

• 5k sign-on bonus for technicians coming from a competitor!

About the Role

This position is responsible for troubleshooting, diagnosing and repairing loading dock and doors. It also involves performing all assigned preventative maintenance on customer equipment and recommending service as needed. Proper processing of paperwork is required at the completion of each job. The position requires driving to and from locations (customer sites, parts pickups, etc.) to address on-site needs the customer.

Responsibilities

• Identify the general problem based on customer concern and test to locate the failure
• Complete the appropriate repairs in the safest and most efficient manner and test the equipment to ensure it is working properly
• Drive to and from locations (customer sites, parts pickups, etc.) to address on-site needs the customer
• Make necessary repairs (with customer approval) and other basic maintenance as needed
• Process the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented, and each repair is itemized
• Follows all safety procedures in performing work as well as company policies
• Properly identify and order all necessary replacement parts
• Other duties may be assigned

Qualifications

• High school diploma, G.E.D. or tech school graduate preferred
• Must be a certified welder or able to obtain certification within the first 30 days of being hired
• Successful completion of the welder apprentice level or three years welding experience
• Ability to read and comprehend regulations and instructions written in the locally applicable language(s)
• Ability to perform duties at elevated heights
• Demonstrated ability to repair equipment per skill level
• Basic Computer/Tablet knowledge (Microsoft and Apple operating systems)
• Valid driver license and clean driving record must be maintained throughout employment
• Demonstrates exceptional customer service skills

Benefits

• Family-oriented environment
• Defined career progression
• Yearly tool & boot allowance
• Quarterly Tech POD Incentives
• High-quality uniforms including a washing service
• Medical/dental/vision insurance
• 401(k) w/ match
• Tuition reimbursement
• Paternity & maternity leave
• Paid vacation & sick time