Dock Coordinator

Job Location: Hershey, PA

About the role

Reporting to the Dock & Warehouse Lead and working at the Technical Center, this position supports all Pilot Plant projects by assisting Project Leaders with ingredients, drum dumping, and retrieving assets needed for projects. Responsible for scheduling pickups and deliveries with building residents at various company and non-company facilities, ensuring safe and efficient transportation of palletized products, freestanding machinery, and other miscellaneous items. This role also manages asset storage at an offsite warehouse, maintains accurate records in Lot Tracking databases, and assists in setting up production equipment in the Pilot Plant per GMP and QA policies. Serves as a backup to the Dock and Warehouse Coordinators.

Responsibilities

• Transportation Support: Schedules and coordinates pick-up and deliveries of palletized products and equipment with building residents. Ensures safe and prompt transportation to various company and non-company facilities. Facilitates equipment transfers between the offsite warehouse and the Tech Center. Manages time effectively to meet rapidly changing needs.
• Equipment Support: Moves large and heavy palletized and freestanding equipment safely using electrically powered lift trucks. Sets up and dismantles Pilot Plant equipment after product and process runs. Maintains updated records of equipment locations and requests in asset databases. Inspects and conducts routine and light maintenance on lift trucks, aerial platforms, and pallet jacks.
• Dock Support: Assists in receiving small packages and palletized freight by offloading delivery vehicles, ensuring all items are accounted for. Prepares outbound shipments by packing items safely and completing necessary paperwork for accurate and timely delivery.
• Warehouse Support: Uses a high-reach forklift to receive goods, move materials, update locations, and store ingredients properly in a conditioned warehouse. Maintains accurate and detailed records of pallet locations.
• Performs other duties as assigned by management.

Requirements

• Ability to carry out assigned tasks in a timely manner with minimal supervision.
• Ability to lift up to 50 lbs. independently and 100 lbs. with assistance; requires bending, stooping, and kneeling.
• Ability to work in a fast-paced, rapidly changing environment, making reasonable decisions and multitasking.
• Knowledge of shipping, receiving, transportation, and international customs.
• Familiarity with employee safety, OSHA regulations, sanitation, GMP, and QA guidelines is a plus.
• Knowledge of products and processes associated with food manufacturing.
• Excellent written and verbal communication skills, with the ability to work well across all levels of the organization and with external partners.
• Proficient computer skills, including databases, SAP, Microsoft Word, Excel, and Outlook.
• Licensed operator of power industrial trucks (forklift, personal scissors lift, pallet lift, and delivery truck).
• Valid PA Driver’s License and a safe driving record; DOT Physical required.
• Ability to work from 10ft. ladders.

Qualifications

• High School Diploma or equivalent experience required.
• 1-2 years of experience in a related field is desired.
• Experience in food processing, consumer goods, or manufacturing environment is preferred.