DOC I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Schedule

Shift 1 (United States of America)

Responsibilities

• Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
• Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
• Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
• Code donor records appropriately based on the information provided by donor and management.

Requirements

• High School Diploma or GED required
• One year of customer service experience preferred
• Call center experience preferred

Benefits

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short- and long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

Location: Vitalant Remote Work Phoenix, AZ 85007

Job Category: Sales / Community Outreach

Contact Information: careers@vitalant.org